Tim Hortons
3.4/5
★
based on 8 reviews
Contact Tim Hortons
| Address : | 2550 Country Hills Blvd NE, Calgary, AB T3N 1A6, Canada |
| Phone : | 📞 +8797 |
| Website : | https://locations.timhortons.ca/ab/calgary/2550-country-hills-blvd |
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| City : | N |
| Description : | Canadian chain selling signature premium-blend coffee, plus light fare like pastries & panini. |
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Kelly Allen on Google
★ ★ ★ ★ ★ Complaint already submitted to HO.
Almost 20 minutes in drive through lineup! I got to listen to a whole conversation in nonenglish for another minute… then wait longer until I was acknowledged. Ordered a large iced cap. Twice she said… what size do you want? Small? No… 1 large iced Capp. Ok. Get to the window, gent already has debit machine out… small iced Capp he says? No.. large… ok… pay he says. I asked if it was for a large iced Capp.. he says go ahead and pay. Actually paid for and received proper order.
What frustrates is the 8 cars that passed by on the left lane, watching driver ahead of me getting frustrated trying to get her order placed, then watching her hand actions and frustration trying to reexplain her order at the window!
Over all time in drive through almost 26 minutes
I have gone through 3 times and have been frustrated every time. I will now go 15 minutes out of my way to not give that location one more dollar due to their lousy customer service
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Service Guy (Serviceguy) on Google
★ ★ ★ ★ ★ Management! Please read this! I’ve been to various Tim Hortons locations across our country, I have never ever ever experienced anything close to what your drive-through does consistently. It’s super ridiculous. You need to make some changes, and implement a process to streamline your customers through the drive. There’s nonstop confusion, they don’t want you to pull up, they’re trying to manipulate the time to get your drinks, but you sit at the order station forever… you’re making me not want to buy your products
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Divyang Malvi on Google
★ ★ ★ ★ ★ Their food doesn't need review.
The staff were very polite and helpful. Fast service. Good parking space.
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kasey towers on Google
★ ★ ★ ★ ★ My bagel was toasted but cold. I wonder when it was toasted? Very disappointing. I was also not provided with a receipt. Probably to avoid customer feedback. Also seems like tim hortons has abandoned there fresh coffee policy? This stuff was rough.
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Amit Rana on Google
★ ★ ★ ★ ★ We ordered grilled cheese and what they served.
Perfect.
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Lana Price-Lyons on Google
★ ★ ★ ★ ★ Did not listen to my order, had to repeat x3. Then get bag with only one breakfast sandwich on plain bagel not multi. Lots of workers but not attentive to customers, waited way to long to have order corrected. The food & coffee was good. Not sure what the hold up was, only people in and out were simple coffee orders. ?
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G D on Google
★ ★ ★ ★ ★ Good when it’s not busy, have to be careful on drive through they have made errors on orders numerous times, mobile order doesn’t matter might as well order when there as they prepare once you confirm arrival which defeats the purpose of mobile orders, seriously considering switching to Starbucks only now they are a bit more expensive but atleast one doesn’t have to drive back here again to fix what they screwed up. Last few years most Tim hortons have gone down the drain in there service. Leaking good missed 2 donuts this was the last time for me here.
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Alejandro Dugar on Google
★ ★ ★ ★ ★ One of the best things I love about Canada is Tim Hortons. Excellent coffee and food. It is very affordable and high quality products.
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