The Walkin Clinic on Bayview

The doctor was very helpless. Visited with symtoms of bone fracture because fire extinguisher was dropped on my toe. My toe was swollen and hard to move around. I had brown female doctor, and she said there’s nothing to do and let it heal itself. She didn’t even bother taking x-ray which is first thing to do if it was other physicians. Also, I had ultrasound done previously and wanted to have result on the same day. The same doctor told me to get it from secretary. I assumed result must be normal as doctor didn’t bother consulting about the result. I picked up result and the paper says my shoulder cuff has tear about 5mm. The only reason I was asking for result was, To find out if there’s anything wrong from the test, I need to know what need to be done. So helpless

not recommended. very rude and impolite female doctor. what kind of monkeys work in walk in clinics. they're not doctors

Dr Shahnaz Azimzadeh has the worst manners for a doctor! Never have I ever seen or experienced such rudeness! she is ill-mannered and obnoxious. She spoke to us in a very condescending way! Absolutely disgusting!

I have waited over 1hrs and more. They didn't treat me FIRST but the one who came after me. Then when the doctor was finished with them, I had to wait for 10 to 15mins more because she said she needs to do a few phone calls. When she was ready, she wasn't very patient with me. After giving me a shot in my arm, she didn't even give me like a bandage to stop the bleeding. Very unprofessional. I SERIOUSLY won't come back to this walk in clinic if it wasn't an emergency for my school requirements of the Immunization report. Please do not come to this walk in clinic if you want a professional doctor who treat you right.

I have been going here for a number of years. When it was a walk in clinic, was attended to by a number of doctors. Dr. Mandel, Dr. Azimzadeh, Dr. Romanescui ( please forgive spelling mistakes). All were very professional and helpful. Dr. Azimzadeh has taken over as a family doctor and I am very pleased at the way she conducts her profession. Takes time to listen and suggests specialist if needed. The attached Pharmacy and Pharmacist are also very friendly, courteous and professional. The receptionist are also very thorough and diligent in their duties. I was looking for a family doctor and I think I have found a good one in Dr. Azimzadeh. My humble thanks to her.

Worst receptionist ever. Never have I had a medical receptionist hang up the phone on me. This lady did it TWICE! Went there less than a year ago and Dr. Romanescu gave me a bloodwork requisition. I did the bloodwork but never got a call back to be informed of the results. My current doctor wants to see my last year’s results so I called this office again. The receptionist tells me that they have the results but won’t email it to me unless I make an appointment with the doctor. I argue that the appointment is not necessary but she says with a very rude attitude it is for confidentiality reasons and that it’s a huge responsibility for her to send me the results so she wouldn’t do it. I tell her that I can provide whatever information she needs from me to verify my identity but she still refuses. And when I was trying to explain why I am in a hurry to get my results, she would constantly talk over me and wouldn’t let me get one word out. I finally bursted and said could you let me talk please? and she told me in a condescending way: “I don’t have time to listen to you talk b/c I’m busy.” And in the midst of arguing she hangs up the phone on me not once but twice because she couldn’t give me an answer as to how is the doctor verifying my identity OVER THE PHONE different from her doing the same thing over the phone. I’m not sure if this is actually a thing and if she’s right to do this or not but even if it is, her rude attitude and her talking over me and hanging up the phone was totally uncalled for. At my job, if I talked to a customer like that I would be fired on the spot but from other reviews I can see that this is quite the norm for these people. The clinic owner/doctor needs to pay attention to these reviews and reconsider because it’s very bad for business! **Update: I talked to Dr. Azimzadeh the day after and mentioned that the receptionist had hung up the phone on me. Dr. Azimzadeh said “no no never, they don’t do that you must be confused”. I now understand that the doctor herself has no people skills and no customer service skills! Shocking!

No wonder there is sooo many negative reviews here... The female so called Dr ar this clinic ( I'm not even sure if I can call her Dr !), Shahnaz Azimzadeh, is The MOST unprofessional, ill mannered and unhelpful Dr I've ever seen in Toronto... she has ZERO interest in the patients and seems to have no knowledge or experience or care in her profession... The clinic is rather dirty and unhygienic, not to mentione extremely unorganized.! Was the 15 earlier for my appt only to be visited 30 minutes later than my actual appt time..! .... the female so called Dr was rude, detached, and unwilling to do anything at all! Even a simple basic/routine check up on my throat and chest, as if she was scared of getting close to me ... Useless ppl like this should sit at home and be banned from practicing in medical field altogether , as they waist our tax money ... what a shame ...

Dr. Azim is a knowledgeable and great doctor. She listened to all my concerns carefully and provided adequate guidance, and referred me to local resources. I highly recommend her as a family physician. The staff are also very friendly and are not afraid to go above and beyond their responsibilities to provide patients with the care they need and deserve.