The Physiotherapy Professionals

Appreciated being able to be put on a waiting list as I was having sharp pains, I wanted to be seen by Nik as he helped my husband after a bad car accident and came highly recommended. Ended up getting a call for an appt for the following day! Nik took his time not to only properly diagnose my pain but to also provide a very thorough explanation of how and why it’s happening. I appreciated in particular, that he didn’t only focus on the site of the pain, and was able to pinpoint other contributing factors in other joints and muscle weakness to really get to the root of the problem. I also liked the way he ensured I was doing each exercise correctly activating the core muscles. He clearly knew what he was doing and while I probably won’t be able to repeat the full Latin names of every joint and muscle he mentioned, i know exactly where they are, what they do and how the exercises work to fix any imbalance. Needless to say I am feeling confident that I am in good hands and that my pain will be resolved for good.

I could not have imagined that I’d be motivated to write this review when my old, herniated disc acted up on January 2. I was in so much pain that I was walking almost 90 degrees bent forward when I struggled into Physiotherapy Professionals on Monday, January 4. I needed to see a physiotherapist immediately. Fortunately for me, Vanna Mach was there. Because of her youthfulness I was worried that she may not know how to treat my old back. But boy was I wrong! After a thorough assessment followed by several well placed but subtle and thankfully pain-free manipulations, she had me feeling less fragile and very hopeful. She very carefully explained my treatment plan and explained the benefits. At the end of the session, she sent me home with exercises and encouraged me when I voiced my doubts, afterall this was not my first rodeo and I am lazy. By the time I got home, although still in pain, I was able to stand more erect and was able to begin my home exercises that evening. The exercises were easy and effective and with Vanna’s infectious enthusiasm and encouragement, I have been consistent. With each visit she evaluated my progress, and treated me accordingly, and of course increased the level of challenge for my home exercises. So happily, here I am on January 22, 90% pain free and walking erect. I am grateful to be under Vanna’s care as her knowledge, understanding and professionalism as a physiotherapist are well beyond her years. Michelle

Both John and Emma have utilized the physiotherapy expertise of Charles Lorusso. We have been very happy with his extraordinary depth of knowledge and ability to resolve our respective issues. He has the skill to make improvements that last and provide tips to help keep optimal at home. We are very pleased and will continue to use his clinic.

Vanna is great! In martial arts training I dislocated my knee cap twice within 3 minutes so there was a lot of damage. My knee feels better already after one session! After 4 weeks of 2 sessions a week I am confident that I’ll be leaving another great full 5 star review on google. (How I found this clinic) thank you!

I have been receiving treatment here since February 2021, after a fourth knee surgery in January. Vanna has been amazing, and I have achieved more mobility than I have had in a long time. I have had chronic issues with my knees since I was 12 years old, requiring four knee surgeries. I can't recommend Vanna enough, she is such a warm and caring individual, I look forward to my appointments twice a week.

Nupur is amazing! After my first session with her, I already noticed a difference. Highly recommend!

Where do I start ? After completing 4 1/2 months of physiotherapy treatment on a AC joint tear with Vanna Mach, I've witnessed first hand why she's rapidly becoming a visionary leader in her field. If you've ever had the pleasure of meeting Vanna,  you would quickly be drawn to her genuine personality, vibrant energy and her positive attitude. I have to warn you it's quite contagious. However to me she was more than just a treating physician. She's a strong, educated, motivated, determined understanding and caring young woman who lived up to her name and integrity. Anyone who's dealt with injuries before understands some of the more severe side effects it can cause like mod swings, anxieties, drug abuse etc. Often times we feel the burden of our injuries and feel lost but it doesn't have to be that way. This is where Vanna demonstrated extraordinary patience and had the ability not only to recognize but more importantly make me realize that my barriers were not muscle and joint related, when in fact it was anger, fear and confidence holding me back the whole time. Vanna's ability to recognize and put herself in my shoes demonstrated a type of EMPATHY you don't see everyday, especially in young people. Vanna has single handedly instilled a mind set to make self care a top priority each and every day and never to be afraid to go outside my comfort zone. A mindset I remind myself daily as I continue to get better physically and mentally. My advice for future patients looking for treatment, is not to invest too much time and effort searching for the best physiotherapist  because you'll never find them. Find the one that is willing to work with you and guide you to achieve your goals and needs. Be opened minded and allow for constructive criticism the results may just surprise you. Words can't describe what Vanna has helped me achieve. Personal best after personal best after personal best. I still remember my first plank of 45 seconds long and I was sweating buckets. On my last day not only did Vanna test me to see how long I can go but pushed me to limits beyond my wildest imagination. My personal best up to that point was 3 mins, keep in mind that's practicing everyday for the last month and a half. Anyone who's done planks knows it takes practice to build on time. So when Vanna asked me to do one last plank I remember being so inspired by everything she's done for me I wanted to make her proud nothing more. In conclusion a new personal best time of 4 mins. An accomplishment that Im extremely proud of but more importantly an accomplishment that Vanna can be proud of too. Vanna, Lori and myself are still trying to figure out how the heck did that happen. Lori was so impressed shes getting her plank game on as well. I look forward to your own personal best story Lori. I would also like to thank the entire staff at the Physiotherapy Professionals for such  dedicated service over the last 4 1/2 months. I enjoyed every min of it and an experience I'll never forget. To Vanna your a great Physiotherapist/Coach/Leader who's already inspiring a younger generation of woman. Your future is so bright and full of many many many more success stories. I can't repay you enough for the exceptional care you gave me on my AC joint but more importantly allowing me to live life to the fullest again and enjoying the evening sunset. THANK YOU Vanna Mach Sincerely, Just your average landscaper.

Napur was amazing. I came in with a very bad lower back pains, I could barely walk. With just 3 sessions Napur had me waling like like nothing had happened. Now she's working on a bad shoulder that I have neglected for years. She is very knowledgeable and incredibly strong. I leave feeling amazing after the sessions. My shoulder pain is almost gone. I highly recommend Napur for her great expertise in physio. Thanks Napur, nice to be pain free again. You're the best.