The Passion Vault
3.9/5
★
based on 8 reviews
Contact The Passion Vault
| Address : | 15239 111 Ave NW, Edmonton, AB T5M 2R1, Canada |
| Phone : | 📞 +7899 |
| Website : | http://thepassionvault.ca/ |
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| City : | M |
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Andre Tajah on Google
★ ★ ★ ★ ★ Friendly and knowledgeable staff. Also have a large selection of high quality toys. I would say the best choice for anyone looking to spice things up whether You’re new or experienced.
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Travel & Profit on Google
★ ★ ★ ★ ★ First time here with the girlfriend and I. Mike made us feel comfortable and well informed. Store is very well kept, and clean and safe in these covid times. Can't wait to come back and get more toys. Thanks for the great service!
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Kiersten Whitelaw on Google
★ ★ ★ ★ ★ The staff physically attacked me and tried to drag me out of the store after being inside for less than 2min, after I had done exactly as she asked and put my mask on. Do not shop here. They employ psychos in their 60s who attack girls in their 20s.
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Adam Melnyk on Google
★ ★ ★ ★ ★ products are amazing, with a wide selection but service is lacking. The sales associate is extremely aggressive, short tempered, demanding, and ill mannered. Treating customers with the kind of disrespect that drives customers away. With such awful staff manning the front desk it will be interesting to see if the passion vault will continue to be in business within the next few years.
Edit in response from the owner. Again they accept no responsibility for their actions no have any desire to improve or make amends. Unfortunately what you see is what you get.
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Daniel Celsi on Google
★ ★ ★ ★ ★ Great selection, used to come here lots until I saw the owner (a 60ish year old male) be so disrepectful and aggressive towards other customers. Won't support him and his abusive behavior.
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Randi Amato on Google
★ ★ ★ ★ ★ The staff was so friendly and helpful and really went above and beyond to make sure I found exactly what I was looking for. They have one of the biggest collections I've ever seen in town. Would highly recommend!
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Happy Truck on Google
★ ★ ★ ★ ★ Staff needs to work on their friendliness. Glad I didn't purchase saved about 20% buying online.
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The Couple on Google
★ ★ ★ ★ ★ Wonderful selection in products! Good range of stuff for light or more “intense” play. Pretty good prices too. A lot of selection that other stores just don’t have.
I know the store has been having some issues with COVID restrictions and unruly customers and are on edge.
We were greeted upon entry into the store and asked if we needed help.
Post edited re: company response.
Thank you for responding
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