The Home Depot
4.2/5
★
based on 8 reviews
Contact The Home Depot
| Address : | 5019 Nose Hill Dr NW, Calgary, AB T3L 0A2, Canada |
| Phone : | 📞 + |
| Website : | https://stores.homedepot.ca/ab/calgary/home-improvement-calgary-ab-7250.html |
| Categories : | |
| City : | L |
| Description : | Chain home improvement retailer for tools, appliances & other products (some offer truck rentals). |
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K P on Google
★ ★ ★ ★ ★ In store salesman Nawfal was great however instalation was horrible. After waiting 3 weeks for a scheduled afternoon installation - the installer called tell me he will arrive at 9am. When I let him know the appointment is for 12 pm to 5pm and I have taken the afternoon off of work his reply was ' I decided to work north to south today so you'll have to rebook for 2 weeks away' no appologies no nothing! I have now called about 10 times to rebook and no reply from anyone. Meanwhile the new dishwasher sits in the middle of my living room. NOT HAPPY
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Cheryl Strauss on Google
★ ★ ★ ★ ★ Terrible store. Staff is untrained and unmotivated. 2 or 3 workers standing around on their phones ????? Help customers. Your stuff is untrained, and unqualified, and even though I live in Tuscany I no longer go to the Tuscany Home Depot. I do take the time to drive up to Beacon Hill …..there’s actually staff who speak English and who know what they’re doing. However this Home Depot also has atrocious customer service compared to pre-Covid levels. You should be embarrassed.
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Mark Hirsch on Google
★ ★ ★ ★ ★ Rueben provided us incredible service. He set us up completely to DIY a stone patio where we used to have lawn. We are complete newbies and he was patient and very helpful. Will only go to this store now. Other employees also incredibly nice - you don’t have to go searching for them because they are all hiding not doing their job lol.
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Doug Straus on Google
★ ★ ★ ★ ★ Lots of staff available and walked they me around the store for my complete shopping list. I have encountered this level of service several time recently. It has improved recently from good to outstanding.
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Katalin Laszlo on Google
★ ★ ★ ★ ★ Less then 1 if I can. I walked in there today with my 88 year old mom and my dog. I was confronted right away that dogs were not allowed in the store unless they were a support animal. Fair enough, I had documentation for my esa and they said it was fine. I was walking around when this other employee confronted us and told me dogs were not allowed, I explained that I was already asked about this and I showed him the documentation on my esa and he said it wasn't good enough and to get out. We did leave but I just have to say, I was not impressed with him nor the other employees who looked very unhappy to be there. Perhaps they would all be happier if they actually had something to do, honestly the store was empty. I left and went to my Home Depot on 36 street NE where I was greeted with smiles and people knock themselves out to help. Tuscany management should get a clue, clearly there is an issue at your store and employees. Maybe it's the management . PS. I will not spend a penny there and will NEVER go back.
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Christopher Nixon on Google
★ ★ ★ ★ ★ I have spent 10s of thousands of dollars here. Returns are always easy and the staff are definitely helpful. However, I had one experience in particular that really impressed me.
I went to pick up some 2x4s. As I was doing a door frame that day, I wanted to pick some nice straight ones. All that was left were crooked ugly ones. I asked the staff if they could grab me a new bundle to pick from and they said "ok, no problem!". Later that day, I had a nice plumb door frame.
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Lis Marie on Google
★ ★ ★ ★ ★ It’s a nice and big Home Depot store like most others and the parking lot is huge. I find things at the store are not organized all that well and makes me end up walking around for so long trying to find simple things like moving boxes, the store is just not labelled well. Some employees are helpful and others were vague and seemed like they couldn’t care less so it’s a hit and miss sometimes.
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Talitha Marko on Google
★ ★ ★ ★ ★ Very fast, helpful and friendly staff today. Rented a big cement cutting saw, and it was nice that the staff knew what they were talking about and where to find everything.
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