The Home Depot
4/5
★
based on 8 reviews
Contact The Home Depot
| Address : | 122 Martindale Crescent, Ancaster, ON L9K 1J9, Canada |
| Phone : | 📞 +99 |
| Website : | https://stores.homedepot.ca/on/ancaster/home-improvement-ancaster-on-7007.html |
| Categories : | |
| City : | K |
| Description : | Chain home improvement retailer for tools, appliances & other products (some offer truck rentals). |
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Paul Hils on Google
★ ★ ★ ★ ★ Don’t believe Home Depot when they say they can get you the appliances you ordered in. They will charge you and fill you with hope and then call you the day before and say sorry.
3 weeks later-in the end we still didn't receive our refrigerator however customer service bent over backwards trying to help us. Home Depot is at the mercy of the manufacturer like all retailers it seems. I changed my review to 4 stars as I feel Home Depot did their best to help me but due to circumstances out of their control they could not supply.
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SharonJulie TarkaDouthart on Google
★ ★ ★ ★ ★ The customer service at this store is absolutely ? perfect. I ordered a BBQ on line went to pick it up only to find the pre holes were not in the right spot. I worked on it for a few hours only to get frustrated. I phoned the store and spoke to Tommy who advised me what to do ?. Than when I brought the product back to the store I dealt with Janice at customer service. She was so wonderful from the time I approached the desk until I left. I could not be more thankful to speak with someone who was so kind and put together a new order for me. Thank you so much Tommy and Janice for helping in a day gone wrong to a perfect day.
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Michael Wilbur on Google
★ ★ ★ ★ ★ Incredibly pleasant experience at 122 Martindale Home Depot today. James at the customer service desk was extremely polite and helpful, the 2 windows and door employees who helped me were knowledgeable and also very helpful. A customer even helped me load my drywall. Couldn't have been a better trip.
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Cheryl Wilson on Google
★ ★ ★ ★ ★ This particular Home Depot is great (Ancaster). I went to this location primarily because they have a plant greenhouse separate from the store. The plants are healthy and a great price. The rest of the store is we'll organized and the staff friendly. I stopped an employee to ask for a specific product and was escorted directly to it - there were several options to choose from. I would recommend this location.
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Danniel Kennedy on Google
★ ★ ★ ★ ★ The staff her have always been helpful, especially the gentlemen from both the paint section and tool rental. The store is clean. The location is convenient if you're looking to shop at the surrounding stores. Local traffic can be heavy depending on when you visit.
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Deanne Paez on Google
★ ★ ★ ★ ★ Great selection of items for decent price. Customer Service is also excellent at this location. Each on that I talked to was always cheerful and very helpful for what I need. Although sometime this one location can get very busy so there are some item not in stock -so checking items online before coming does help.
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Mark Mckague on Google
★ ★ ★ ★ ★ Despite the current challenges Assistant manager Anne Marie as well as paint associate Rob went above and beyond to provide exceptional service. Nice to see that old fashioned customer service still exists. Thanks for all you and the staff are doing in these challenging times .
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steve thompson on Google
★ ★ ★ ★ ★ I've been in the Store looking for hardware and home renovation stuff a million times.
Was pleasantly surprised by the offering of appliances, outdoor furniture, and lawn mowers.
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