The Bike Zone

4.4/5 โ˜… based on 8 reviews

Contact The Bike Zone

Address :

90 Anne St S #150, Barrie, ON L4N 2E3, Canada

Phone : ๐Ÿ“ž +7789
Website : http://www.thebikezone.com/
Categories :
City : N

90 Anne St S #150, Barrie, ON L4N 2E3, Canada
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Chen Lim on Google

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Dealing with Joe at Bikezone was amazing. He knows his gears and made the purchase of my dream bike a truly fun and exciting experience. It's worth the drive to Barrie to get Top service....it's actually easier to go to Barrie than most GTA stores....
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Moe Dastranj on Google

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Ordered two bikes from here. Staff is friendly and knowledgeable. First impression was great. Hope that the bikes arrive in time. Update: reduced 5 stars to 3 because bad customer service. Called in asking if the two bikes I ordered have arrived since the Mississauga srore shows them as available and an instagram post showing their new shipment. The person who answered the call was very unprofessional and had no skills in communication. I asked if the bijes arrived since the Mississauga store shows they are available online. He didn't even bother researching, just asked if I received a call to come and pick them up....so much brain fog in customer service is unbelievable. Again it is a good store it seems but don't expect any service on the phone. They are making more money than ever regardless they should keep service at a certain standard. Hope the remaining time and follow ups will be different. This experience was unpleasant thats why a drop from 5 to 3 stars. If they manage to keep the minimum standards in regards of service I will revise my review...lets see how it will end up.
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Stephen Kao on Google

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Top notch service and selection. I bought a set of custom built carbon 29er wheels last year, I've put over a thousand kilometers on them and thrashed on it hard, still holding true! Also got a sweet Kuat NV 2.0 bike rack. I highly recommend checking out the team over at Bike Zone Barrie!
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Paul S on Google

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Went in for brake cables and Terry was an outstandi g help in getting exactly what I needed. I returned a few weeks later for a screw that came off from an unrelated matter and Terry hit it out if the park again with top notch customer service and professionalism. This guy knows what hes talking about and is a pleasure to deal with. Highly recommended that you go here for all your bike needs.
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paul kent on Google

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Yet again, outstanding service from The bike zone team. My wife and I are in the last stages of preparing to bike across Canada (time is running out). We had a couple of issues that urgently needed attention. Understanding this is a really busy time for bike service, Terry told us to bring the bikes in and he would work on them while we wait. Job was done in no time. Thank you very much for your support guys ??
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Jacob on Google

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Just got into biking with buying a brand new gravel bike from bike zone. After going to other bike stores with a less welcoming appeal, I found bike zone, not only did they have the most stock of gravel and road bikes, they had amazing customer service and welcomed me and didnโ€™t make me feel like an idiot like other stores. Terry in the bike tuning section of the store is very knowledgeable and every time I come into the store he doesnโ€™t shy away from showing that. He explains things in a way I can understand and learn from. I usually donโ€™t do reviews but these guys definitely deserved a 5 star. Thanks for making my experience a memorable one. I wonโ€™t be going to any other bike store!
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Phil Alexiu on Google

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Absolutely the Best! Joe and his team were able to assist me as a new person to mountain biking. I was simply overwhelmed with the options available and Joe helped me decide on my first full suspension a Kona Process 134. The bike has been awesome and I absolutely love the sport . Service and advice has been outstanding. I highly recommend this shop for great bikes and even better staff!
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Connor Sclater on Google

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I have absolutely NOTHING bad to say about this place! I purchased my first new bike from them last year, and it came with a one year warranty for the lowest price I could find. The customer service is awesome! The kids working in the back do a great job and the older gentlemen up front are also very nice. Bike places can be hit or miss and Iโ€™ve had many bad experiences before (more bad than good). These people clearly care about the bikes and customers who ride them, and theyโ€™re in it for the right reasons!

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