Terrace Toyota
3.8/5
★
based on 8 reviews
Contact Terrace Toyota
| Address : | 4912 BC-16, Terrace, BC V8G 1L8, Canada |
| Phone : | 📞 +8 |
| Website : | https://www.terracetoyota.ca/ |
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Paul on Google
★ ★ ★ ★ ★ Poor customer service, I just walked away to Honda and bought a new car there. Feels like they are doing a favor to you by answering your questions. In one word, unprofessional service. A sales guy that does not know how to deal with a serious buyer, good luck with that!
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Ahmer Siddiqui on Google
★ ★ ★ ★ ★ Probably the best dealership in town. Kudos to Brock and his team as they made the whole process from sales to delivery very smooth. They offer great after sales customer service, and there's a wide range of Toyota vehicles to choose from.
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Bruce Jack on Google
★ ★ ★ ★ ★ I was recently at Terrace Toyota to talk to them about a recall on my new Camry. They told me it wasn’t a recall was just suggesting that it could fail. Brought my car to Dawson creek Toyota they told me it wasn’t a problem they Ordered me a fuel pump to replace it due to a recall I had the worst service in terrace anyone could ever have.
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Dennis L on Google
★ ★ ★ ★ ★ I took my Mom's van up there to get service and have a recall done. I was driving from out of town so called ahead and spoke to Chris to arrange everything. He was extremely helpful and spent the time to go through the history of the vehicle and recommended what service I should get done. Chris was very practical in what he recommended and definitely did not try to oversell any unnecessary service. Everything went smoothly when I did get there, quite a lot to do so they gave me a ride to grab a bite to eat and even picked me up again afterwards. The bill was very reasonable and Chris and his staff could not have been nicer or more accommodating. I can't speak on behalf of sales as I have never bought a car there, but the service department is outstanding.
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Crystal Ramsay (Miss Pearl Miller) on Google
★ ★ ★ ★ ★ These guys literally put the "service" into "Full service". Everyone in the shop is looking out for your best interest. I was always a bit weary to use dealerships as I was afraid of being overcharged and getting told things i didn't need. Not here. I thought I had a problem in my vehicle because it was new, the mech went into the exact model on the lot and showed me it was perfect and didn't even charge me for their time. They always wash my vehicle when i get an oil change or lube and they make sure I have full piece of mind.
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Mark Stevens on Google
★ ★ ★ ★ ★ Recently had 3 of our fleet vehicles in for service at this dealership. We found the service department (Dylan and Melissa) to be very professional and courteous. Really appreciated the technician catching a safety concern and having it repaired in a timely manner. Would highly recommend them for really great service!
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Gordon Bonenfant on Google
★ ★ ★ ★ ★ Friendly staff, Service Department makes sure its done right. Trustworthy.
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Mike Grant-Orser on Google
★ ★ ★ ★ ★ Great experience buying a used car. They were definitely a bit understaffed, but I could tell they were doing their best, and we managed to come to a pretty awesome deal. They also hustled and stayed late to get me on the road today.
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