Taco Del Mar

This place customer service is complete garbage. We came in for some food 45 minutes before closing. They didn’t heat our food saying that they’re closing soon at 10pm but we were there around 9:15. So we got our food and decided to dine in and they kept giving us countdowns. “You guys better be out in 30 mins,” “you guys better leave in 25 mins.”

We are an ardent fan of the joint but tonight we were served poorly by the new female staff and the portion sizes were decreased and the dinner was not put together neatly either. The sour cream and guacamole was missing too. Unfortunate!

Extremely horrible portion size, very unprofessional and poor customer service. Was in such a rush to complete my order when I was the only person there. Don’t waste your money here and go somewhere else. Unless you want an exceptionally tiny burrito, this is the place for you.

Today I learned about a thing called a 'Wet Burrito' , it was incredible. I highly recommend it for anyone that just needs a solid food 'Pick me up' Staff here are friendly too, great with recommendations! There is a washroom, for laying customers, but it is limited due to Covid.

I dunno about the pics in these reviews because none of them look anything like what i received. Order the shrimp tacos with rice and chips and queso. The only good part about my whole meal was the coke zero i ordered. Because they couldn't screw that up. Rice was as dry as the psoriasis on your uncle's elbows, there was a total of 4 pieces of shrimp for my 4 tacos, there was absolutely no taste, no cheese, no salsa, the chips were edible but had to be soaked in coke zero to be able to bite into the chips. Come on peeps, how do you mess up something so easy to make??

Absolutely ridiculous clown show. The person serving us spoke too fast for us to understand while we were ordering. We ordered 2 taco bowls with beyond meat. At PRIME dinner time on a Saturday, they only had one shell available and beyond meat for a single order. So they said it would be "a few minutes" no worries - we decided to eat the quesadilla with beyond meat while we wait for the rest to be made for the taco bowl. We got no choice of the kind of salsa. We paid, tipped, and were not thanked. 20 minutes we waited, and they hadn't even bothered to check on us. They just kept taking more orders in line, and bringing in more money - others coming and going with their food. Already finished the shared meal for one, to get their attention, we had to wait at the back of a line again to ask about the wait. No apology, just a "yes, I know" from our fast talking attendant. They had our beyond meat ready -- but because we'd been prioritized last, and because they weren't prepared for the dinner rush, the only remaining taco bowl was completely soggy from the beans sitting in it for 20 minutes. I had to mention an apology before one was even offered. We told them we wanted a refund. Again, we were not prioritized by others entering the restaurant after us. After waiting for them to rake in more money, we were finally at the till. Neither staff member knew how to issue a refund. Unbelievable. The fast talker asked for my ID and email information so he could send me a personal e-transfer for the refund. WHAT KIND OF CLOWN SHOW is being run here where you don't train your staff basic customer service like thank you and apologizing in advance, stock everything for everyone that might come in regardless of their food preferences, or even how to work their POS system properly? Not to mention how UNDERSTAFFED this place was with two people for a Saturday night dinner rush. It's clear the management is only interested in making this place a cash register without any standards of customer service - pay the least amount of money for people with the least amount of staff so they can't keep up with reasonable demands. Shame on management.

Hola! If you want fresh food and love Mexican style food, you'll love Taco Del Mar. Yummy fresh ingredients and your choice of tortilla flavour. Really loved my meal. Clean location, health protocols followed. Nice service. It was my first visit and I would definitely go back. Mucho bueno! Much as gracias!

Walked into the shop to be greeted by 3 lovely ladies with obvious smiles behind their masks. Amazing quality on my platter, establishment was clean. So to summarize: Great staff Great food Great cleanliness. Thank you for a great lunch!