Swiss Chalet - Edmonton

South common location take out window messed up on my simple lunch order. Food is a bit overpriced and the service and communication quality is poor. Wouldn’t come here again.

Quick and efficient. Staff did a great job checking vaccination status, even though some customers were almost belligerent. Really shows people's true nature when you observe how they follow such basic rules of society. And when they can't, they turn to abusing service staff.

Great prices $12.49 for 1/4 chicken dinner. Love how they are keeping prices affordable. Great service. Amazing pecan pie ? 10/10 for the pie

This was my first time here and I must say the staffs are 5/5. Very friendly and helpful. Food was also good. The quantity of was really good and price was reasonable. The place was Clean and organized. The only thing I did not like is when I saw my extra side of mashed potato the plate wasn’t clean if you look the orange border there was 2 spot what I assumed or looked like old dry food. However, I did not tell anything to the server as she was super busy and I got enough amount of rice already.

My son and his family took me out for Mothers Day to this Swiss Chalet location. We arrived at 5pm the place was very busy and we waited for over half an hour to be seated. We finally got a table, and were given menus, and waited a substantial time to have our order taken. I would say by 6:15 we had finally placed our order. The restaurant was already half cleared out by this time and no longer really busy. We drank our drinks and set our empty glasses at the edge of the table we were not approached or given the opportunity to ask for refills. We didn't get any attention again until the server brought our meal at approximately 7:15. 2 hours and 15 minutes after we had arrived. The kids were starving as we were as well. I was very unhappy with the service, the long wait, and then my Granddaughter's burger was burnt after all of that. We finally left at 8 very dismayed and frustrated. I have worked in the restaurant industry and whether it is busy or not you need to keep your eyes on the tables. If the kitchen is having trouble getting the food out then the waitress needs to make sure that the table at least has been approached to make sure they have drinks. The waitress did say she was sorry when she finally brought the food to our table, she said she kept checking for our order, so she was aware of the length of time we had been waiting. We then asked if we could have drinks and she quickly went away saying yes but just hold on a bit. Serious! Very disappointing although my chicken was good the experience spoiled my Morhers Day.

Had never been to this location before. The staff were very friendly and helpful. Not sure if it's because things are slowly getting back to normal, but I found the service to be slow. Perhaps it was because it was so busy and I certainly won't let one visit determine whether I go back. Great food; great prices and wonderful staff.

Placed my order through the website. Arrived while the site said my order was still cooking. It was ready when I got there. I should have checked before I left but because everything is packaged up nicely, I figured it would be fine...ordered a double leg dinner, got one leg, one breast. My fiancee ordered a 1/2 rack of ribs and sweet potato fries...there was half an order of sweet potato fries. Definitely check your order before you leave! Oh, and got a text an hour after getting home to tell me my order was ready. It's a good thing I didn't wait ?‍♂️

Friendly staff, portion sizes are good too. We ordered chicken spring rolls, rotisserie chicken, cheese pizza for my little one and coconut cream pie #Goodfood