Susan Dicks & Company
4/5
★
based on 8 reviews
Contact Susan Dicks & Company
| Address : | 760 Dundas St W, Toronto, ON M6J 1T8, Canada |
| Phone : | 📞 +99 |
| Website : | http://www.susandicks.com/ |
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| City : | J |
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Ariel Dumaran on Google
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Lauren Coughlan on Google
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Emily Sands on Google
★ ★ ★ ★ ★ Susan is absolutely phenomenal! Great quality work and the nicest person.
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Brittany Britton on Google
★ ★ ★ ★ ★ Susan is fantastic! She altered my wedding dress and did a fabulous job and was super accommodating. Perfection!
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Emily Johnson on Google
★ ★ ★ ★ ★ We found Susan from a recommendation from a friend, but unfortunately had a terrible experience. I brought my wedding dress in for alterations in May, and scheduled to pick it up at the end of June. Unfortunately, when I arrived for my appointment, she had no idea where my dress was. When she found it, it had not been touched since I dropped it off. She finished the alterations for me the following week, but they were very poorly done. The hem was jagged and unfinished, the bust was gaping at the sides while the waist was too tight. The straps were too loose and there were holes in the train (which was supposed to be shortened). She had moved up the waist line and also shortened the hem, but in measuring them at the same time the result was that the length at the front was now too short - which could not be undone. I bought new shoes (flats) and took the dress to another seamstress to have it fixed, which cost me twice as much. The other seamstress confirmed that the poorly fit bust - which Susan had told me was “the best they could get it” - was in fact very fixable. After shelling out a lot more money, it was fixed by the other seamstress perfectly. But this was all within weeks of my wedding and very rushed. What a nightmare! Susan was not responsive to emails from me, and was very short in response to inquiries from my mother regarding the errors. An absolute nightmare.
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Alexandra and Karim Hosny on Google
★ ★ ★ ★ ★ Purchased the "Lacy Sutton" gown from LoversLand, and Susan Dicks was recommended by the shop. Couldn't have been happier with the service! The alterations and modifications were perfect. The gown fit like a glove, in all the right places. The staff are very professional, accomodating and polite, and the atmosphere is clean and welcoming.
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Jennifer Hallihan on Google
★ ★ ★ ★ ★ Wonderful experience with Susan and her team. I had my wedding dress altered there. She was so accommodating and helpful, not to mention a lovely person. I’ll be returning for all of my alteration needs!
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Michelle Chen on Google
★ ★ ★ ★ ★ I brought my bridal dress to Susan last year for alteration. She had made me felt what I would want done does not matter, only her professional opinion matters.
Ultimately I had a terrible experience where I no longer feel comfortable working with her and decided to pay for the 2 fittings I had to get my dress back which was $150+HST.
Just unnecessary stress ones don't want while planning for a wedding.
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