Sunglass Hut
3.7/5
★
based on 8 reviews
Contact Sunglass Hut
| Address : | 419 King St W, Oshawa, ON L1J 2K5, Canada |
| Phone : | 📞 +97 |
| Website : | http://www.sunglasshut.com/ |
| Categories : | |
| City : | J |
| Description : | Chain retailer carrying a wide selection of trendy brand-name & designer sunglasses. |
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Alex O on Google
★ ★ ★ ★ ★ Staff need better sales training. I came here a few weeks ago on the fence about buying some nice new sunglasses. I walk up to the booth and all three staff members are looking down scrolling on their phones. I call someone over. I start asking to try on some glasses and the employee looks at me as though I am making him do me a favour. After trying on 3 pairs, the guy is just staring at me, blank face, like I'm doing something wrong.
Did not offer any advice on how they look or on how to pick glasses even though I was asking probing questions. Ended up leaving without buying anything.
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D Moon Jones on Google
★ ★ ★ ★ ★ I went in to check on few models of shades and the Service we received was impressive. Sales Staff Alysha was super helpful. She was patient and we tried out many sunglasses and she had a great Service approach, she explained how we can custom make glasses and also had a positive attitude which is really commendable.
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Michael Cruz on Google
★ ★ ★ ★ ★ Needed assistance on repairing a pair of sunglasses (just before noon right after Civic Long Weekend). Personnel was not helpful at all. Quickly proceeded to say we don't repair on site. Fine, but courtesy goes a long way. Then asked where I could find the display for Oakley sunglasses. Again, with no friendliness, pointed to display case.
I would rather shop online than visit this kiosk.
Never again! Poor service, if you would call "pointing" a sevice.
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Nadia Kauz on Google
★ ★ ★ ★ ★ The people who work there ( a girl and a lady) do not care about the customers. I asked them for help, the girl was playing with her phone and the woman was hiding under the counter! They should use people who are like to help the customers not the ones that do not like to deal with people!
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Cathi on Google
★ ★ ★ ★ ★ Went to the kiosk in the Oshawa mall today for 2 reasons. First, my sunglasses that has exchangeable lenses, had the lens fall out so I went for them to fix. Caitlyn was amazing. She not only fixed them in like 10 seconds but also cleaned them for me. 2nd reason was to get a 2nd pair of glasses because I received an email notice saying glasses were 50% off. Caitlyn was excellent in explaining to me the difference between polarized and polarized prism which turns out that's what I want for tennis. Since they were only 30% off I decided to go home and order online... lol, they were also only 30% off online (although a few extra colour choices). If Caitlyn is on commission, although I did end up buying online, she deserves the commission since she's the one that educated me and basically sold me on a particular pair of sunglasses. Note I also like Sunglasses Hut's warranty and always buy my sunglasses here.
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Olta Mehmeti on Google
★ ★ ★ ★ ★ My sales associate Isabel was fantastic, she spent a while going through the different glasses with me until i liked a pair, she knew what to recommend for my face shape and stayed within my budget, I had the glasses ordered to my house and the shipping was fast, overall 10/10 experience and definitely will be coming back with my boyfriend and family whenever they need a new pair
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J Laurel on Google
★ ★ ★ ★ ★ Young brunette there today was completely useless. Seemed annoyed that I interrupted her time on her cell phone. Just lost a customer who would easily have paid $500 for new sunglasses.
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Raymond Oducado on Google
★ ★ ★ ★ ★ The staff at the Oshawa Centre kiosk are always pleasant to deal with. They are friendly, knowledgeable and always very helpful. Thoroughly cleaned my sunglasses and made them look brand new.
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