Structube

Name: Structube
Address: 1112 King St W, Toronto, ON M6K 1E6, Canada, K, Canada

3.4/5 ★ based on 8 reviews

Contact Structube

Address :	1112 King St W, Toronto, ON M6K 1E6, Canada
Phone :	📞 +889
Website :	https://www.structube.com/en/our-stores/toronto-king-street-west
Categories :	Furniture store , Office furniture store , Kitchen furniture store , Bedroom furniture store ,
City :	K

1112 King St W, Toronto, ON M6K 1E6, Canada

Best Furniture store in Canada

A	Ali H on Google ★ ★ ★ ★ ★ The furniture is decent and affordable, but HEAVENS FORBID you want to get your order within a year of ordering it. The dates advised for delivery are nothing short of random numbers. Moreover, Structube doesn't warn you that they're experiencing delays and are extra eager to get you off the phone if you call to enquire an ETA. Summary, I've ordered a lamp, a bench, bar stools, and a dining table. The latter two were delivered 2 months late, and the first two are MIA; it's been 5+ months since they were supposed to arrive and Structube can't advise when I can possibly lay sight on them. Say a prayer if you add anything to your cart.
O	Omar Farooq on Google ★ ★ ★ ★ ★ Hi Structube, I just want to reiterate how frustrated I am with my first shopping experience. I had read great reviews but my experience thus far has been the exact opposite. I called in proactively this morning at 9 am EST to confirm my delivery date for today as I did not receive any calls from Structube to confirm. I was advised that the transporter would deliver between 9 am and 1 pm. I was also told at one point the driver is 10 to 20 minutes away. After multiple phone calls and constant follow ups on my part my order has still not been delivered. I live in a condominium building where booking an elevator is quite difficult and my slot was wasted this morning. I am still waiting as I write this message and my order has not been delivered. I regret to say that I will reconsider any future purchases from structube and will be leaving a terrible public review. I expect a follow up and to be compensated for this major inconvience. Omar
J	Joe Guevara on Google ★ ★ ★ ★ ★ Been slowly replacing a bunch of my old IKEA furniture with structube stuff over the past 3-4 years. The quality and style for the money is definitely great (pictured sofa and shelves are most recent purchases). I’ve bought from different Structube’s and once you get used to their supply chain model & delivery times (since it all comes from Montreal) - I’ve realized your experience is highly dependent on the salesperson you’re dealing with. While I did have issues with one of my orders, I’m giving this store 5 stars because the guy I was dealing with (John Paulo) went above and beyond to rectify the issue. He also made sure I was able to get some pieces months in advance of what was showing on the website. Highly recommend hitting him up!
M	Mikail Husain on Google ★ ★ ★ ★ ★ Reasonably decent furniture at IKEA prices and great designs. The logistics though are a nightmare. Out of stock products, delayed deliveries & very lacky delivery agency. I had a delivery scheduled between 10-2pm, for 3 lamps, which got delayed without any notification to 3.30pm. The delivery was made to me on the road & I ended up using my condo trolley to move the pieces to my condo. I was also informed that for one of the lamps there was a part missing, and would be delivered later and to coordinate with the store. On informing the store, the staff very casually mentioned, ‘oh yes, stuff like this happens’ and we will get it delivered. No one had an idea of when the next delivery would happen. Not the kind of ideal experience I would have imagined from a company like Structube. P.S : In the past, I’ve got multiple products from Structube and the experience has been not that this bad. The only reason I would still give them 3 stars.
D	Dario Machado on Google ★ ★ ★ ★ ★ After the worst experience in the appleby store, I met Joao at this store in Toronto and he was amazing. He not only helped me finding what I was looking for as he followed up after the delivery to make sure everything was fine. So the 5 starts go not just to the store but also to him. If you ever go shopping there my advice is that you ask for his help!!!
K	K K on Google ★ ★ ★ ★ ★ After browsing the website and seeing the low prices I checked out the products in person. These are definitely low quality products. As seen in one of the couch photos, there’s imprints from people sitting in them. The dinning tables make to look like wood feel very low quality and seems like it can chip. There’s paper catalogs at the front of the store for some reason.
P	Penny Schild on Google ★ ★ ★ ★ ★ I have purchased many items. Never disappointed. Prices reasonable good quality but you have to know quality. Now prices much higher out of China.
N	Nicholas Martins on Google ★ ★ ★ ★ ★ It is just a shame that a Canadian company can offer worst service than Ikea ! You are basically obligated to be at the place when they say they will be delivering , not negotiable. Even if you call them to re-schedule , they charge you 60$+ hst for that. The delivery company and structure support basically words are: "We couldn't care less" . Just a shame is general.