Neat

Name: Neat
Address: 628 Queen St W, Toronto, ON M6J 1E4, Canada, J, Canada

4.3/5 ★ based on 8 reviews

Contact Neat

Address :	628 Queen St W, Toronto, ON M6J 1E4, Canada
Phone :	📞 +88
Website :	http://www.neatspace.ca/
Categories :	Furniture store , Home goods store ,
City :	J

628 Queen St W, Toronto, ON M6J 1E4, Canada

Best Home goods store in Canada

S	Sarah Elizabeth on Google ★ ★ ★ ★ ★ I’ve shopped here a few times and I’ve always encountered that laid back queen street vibe and I never feel pressured to buy anything. But lately there’s a new face, Michelle(?) who tries to oversell so much to the point it’s cringeworthy, I don’t feel like she knows what she’s talking about, and I feel uncomfortable. I now always check through the window before I enter. Sorry neat!
J	Judy Ghalayini on Google ★ ★ ★ ★ ★ The BEST custer service I have encountered in Toronto in so long! Without any questions or hesitations they replaced a product that was slightly damaged with a brand new one.
K	King Teferi on Google ★ ★ ★ ★ ★ Went in to grab some $10 spoons... Left with a $700 receipt, my Wife's gonna kill me but whatever. Whoever that sales lady is, she is gooood. Givee her a raise, a stake in the company and a Pink Cadillac, she is gooood. I visited 08/12/2019. ???
A	Alex Freeman on Google ★ ★ ★ ★ ★ Purchased one of the beanbags they stock to find a tear in the interior lining about a year after purchase. The manufacturer has a 24 month warranty in the US however in Canada the product is only covered for 6. Neat was able to work with the manufacturer and solve the issue.
J	Jurenda Landry on Google ★ ★ ★ ★ ★ Absolutely exceptional customer service. Stacy has gone above and beyond to make sure that our order is taken care of. I would definitely make the Neat Space one of my go-to spots!
D	Don Malcho on Google ★ ★ ★ ★ ★ As always, interesting designs of useful and high quality products dispensed by knowledgeable and helpful staff.
K	K K on Google ★ ★ ★ ★ ★ There’s a great selection of organizing products for the entire home here. There’s decorating and travel items too.
B	BringCarm on Google ★ ★ ★ ★ ★ Terrible TERRIBLE customer service. I’ve made an online order with Neat and everything was packaged nicely except one of the items I’ve ordered was missing. I knew it was probably a human error and I didn’t really care for it too much. So I’ve decided to send them a quick email them about it. They told me to check it again to see if it’s actually missing. Of course I took my time going through all my kitchen cupboards and my dining table where I initially opened the package. It wasn’t anywhere to be seen. So I emailed them back telling them that I did not receive it. I haven’t heard from them for two business days. So I decided to take the liberty to use the chat box. My god was that a bad idea. The agent was rude and condescending making it sound like I was trying to trick them into sending me another item. They kept mentioning how they were “under the impression that you’ve received the board in the first place”. It’s a freaking cutting board for god sake. If it was there, I wouldn’t want another one. Come on NEAT. That is not how you treat your customers. Feels bad.