Structube
3/5
★
based on 8 reviews
Contact Structube
| Address : | 9550 Boulevard Leduc Suite 30, Brossard, Quebec J4Y 0B3, Canada |
| Phone : | 📞 +8 |
| Website : | https://www.structube.com/fr/nos-magasins/brossard-quartier-dix30 |
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| City : | Y |
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Rattler Mtl on Google
★ ★ ★ ★ ★ The furniture have a great quality and texture . The looks better than the one’s in ikea . There is no huge difference in price . When you can get a better product for a few extra bucks - why not ?
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Julio Magaldi on Google
★ ★ ★ ★ ★ I am giving one star just for being generous. I went to the magazine of dix30 and bought a master bed. The seller told me that at this moment the item wasn't on stock but it will arrive the latest august, I waited until half of september and my order never showed up so I called the store just to know what was going on. Big surprise the bed wasn't on stock yet and I had to wait the latest September. I called back again the 8 October and the manager assistant at store dix30 tell me that my order is going to be ready in January (I hope 2022 at least). Any customer service. They never let me know that my order is not going to be delivered when they were supposed to do it. If you dont want to have the worst experience of your life trying to have a product then AVOID 100% strucube. Really Really DISAPPOINTED
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Saeed A on Google
★ ★ ★ ★ ★ Very nice staff
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Sandra Nunez on Google
★ ★ ★ ★ ★ DONT BUY AT STRUCTUBE!!! I know there are some problems with freights and everything, but I bought some stuff at LEONS they promised for October and in September I got a call it is ready! in Structube, I buy
chairs back in August they say in October you will have your chairs, right now they have push back to January and did not even call to inform!! so what in January you will say to March? in March to June and so and so?!! hope you close all your stores, you cant just go around playing with your costumers !!!
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Sara Tavakolian on Google
★ ★ ★ ★ ★ It's just about this branch I'm writing comments, and not Structube! Not the cleanest branch of Structube I've visited! There are boxes and stuff all around the place. Lack of stock considering the size of the branch. They could manage it better in Dix30!!
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Melissa on Google
★ ★ ★ ★ ★ Absolute worst customer service I’ve ever experienced. As soon as you buy something, you won’t hear back from them. I’ve been calling and chasing them to get info on my table that I was supposed to get in April. Then they said it was supposed to come October. It’s now November and still not here, and yet again I have to call them to see where it’s at.
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Allie on Google
★ ★ ★ ★ ★ I received a lamp after 3 months waiting, it was very dirty and damaged. I sent an email and never got an answer until I called the store about 5 times. The manager was rude and dismissive. She did not accept to repaire the lamp even though the salesperson has proposed to bring in it in store to repair.
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Vanessa McGirr on Google
★ ★ ★ ★ ★ Ordered a desk and filling cabinet back in November and month and after month they kept saying it would be back in stock in a few weeks, they said it again today that it would be make in stock mid-may so I cancelled and asked for a refund. If they were just honest about the timeline I wouldn't have minded and could set realistic expectations but at a certain point it gets ridiculous.
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