Statcare Emergency Clinic
2.5/5
★
based on 8 reviews
Contact Statcare Emergency Clinic
| Address : | 175 Av Stillview Suite 104, Pointe-Claire, QC H9R 4S3, Canada |
| Phone : | 📞 +998 |
| Website : | http://www.sante.gouv.qc.ca/en/repertoire-ressources/ressource/%3Fnofiche%3D29329 |
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| City : | R |
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Zax Otter on Google
★ ★ ★ ★ ★ Literally called them the minute they opened, waited an hour on hold only to get told they were already full for the day. Told me to call again tomorrow. “Better luck next time”
Dr may was very rude and dismissive of my concerns.
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Jasbirkaur seyan on Google
★ ★ ★ ★ ★ I was there at the clinic yesterday and had a very good experience with everyone. I waited for only over an hour.We have to be patient to be seen by the doctor and the nurses do take care of you. The nurses and Dr Golgoon were very pleasant and attended to care that I needed.I want to Thank everyone especially Dr Golgoon who guided me in riight direction. Thank you everyone.
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Interiorholly Interiorholly on Google
★ ★ ★ ★ ★ 52 minutes on hold to get an appointment. Why is there no CLSC in the West Island. We are lacking medical care in this area. This clinic should not be so short staffed and overburdened. The care is good IF you can get in.
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Tina C on Google
★ ★ ★ ★ ★ I didn't have a medical card with me but I really needed an appointment. This was a few months back. The clerk informed me that I could not get an appointment until I paid in advance for my appointment. I showed up the next morning ready to pay by card for my non-existing appointment. The stressed out nurse told me I could only pay by cash. I explained to her that I came out of my way to pay and no one during my last call had told me they now had a cash only process. The nurse could care less. I showed up the following day with the cash in hand and the same rude nurse told me that I arrived too late and she could only accept payments first thing in the morning. I asked her to give me a specific time this time and she said around 6:30am, at which point I gave up on seeing a doctor and simply waited until I got my medical card in hand.
Even so, it's nearly impossible to get an appointment at the clinic these days. When I call at 8am, the nurse/clerk tells me that they're full for the day and I should be calling in by 7am. I call at 7am only to be put on hold for 20mins or to be hung up on while patiently waiting on hold. You have to be incredibly persistent to manage to acquire an appointment in the end.
Well, I finally managed to get someone on the phone this morning only to be unapologetically told that the doctors are at a conference today and tomorrow so to "keep calling back" for an appointment.
Don't even get me started on their parking lot. If you have any issues getting in or out of the lot because the gate barrier's not working, the same rude staff will tell you it's not their problem. The clinic is very poorly run.
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Papa Salam on Google
★ ★ ★ ★ ★ Good reviews for clinics are rare because people don't think about leaving a review when satisfied. In the middle of the pandemic, with no family doctor, the clinic gave me an apointment and the doctor was as good a doctor as i've ever met. I really can't complain about the waiting time seeing that other clinics simply wouldnt have. If its walk in expect to wait thats what youll do in all of quebec's medical instutions.
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JB on Google
★ ★ ★ ★ ★ I was very happy to visit this clinic. all the staff, receptionists, nurses and doctors are very polite and humble. It was easy to get an appointment, though there was waiting but its the same thing everywhere. I recommend this place
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The Countess on Google
★ ★ ★ ★ ★ Usually the nurses there are nice but there is one specific nurse that is so rude thinking she owns the clinic walking around talking smack about patients to other staff members about patients very unprofessional (like a little act of empathy and kindness will kill her) She older in age has medium straight grey hair and glasses. She’s awful… just MEAN. I’ve seen 4 doctors at that place 3 of them were just lovely, one of the is equally as much as a bully as the nurse “dr. M.S.G” you know who you are, hope you sleep well at night treating vulnerable sick patients the way you do, no punctuality no manners, really nothing good. The clinic itself is very unpunctual appointment times are not respected if you have an appointment at 9 you will be walking out at 2pm if you’re lucky.
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Liam Avalon on Google
★ ★ ★ ★ ★ My family and I have been coming here for years. A great alternative to waiting in the emergency room at hospitals. Reception staff is super friendly and professional. Doctors and nurses have always been super helpful and attentive. Call as early as possible (7 am) to get a spot.
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