St Laurent Medical Center

Name: St Laurent Medical Center
Address: 968 St. Laurent Blvd, Ottawa, ON K1K 3B3, Canada, K, Canada

2.3/5 ★ based on 8 reviews

Contact St Laurent Medical Center

Address :	968 St. Laurent Blvd, Ottawa, ON K1K 3B3, Canada
Phone :	📞 +7898
Website :	http://slmclinic.ca/
Categories :	Medical clinic ,
City :	K

968 St. Laurent Blvd, Ottawa, ON K1K 3B3, Canada

Best Medical clinic in Canada

A	Aleigh Underhill on Google ★ ★ ★ ★ ★ * I have updated my review as my issues have been resolved* and the staff was extremly helpful ! I am a big fan of this clinic for its hours ,walk on clinic, doctors and having bloodwork on site. The pharmacist on site is also amazing. I used to have Dr. Crosby who was amazing and helpful and listened to my concerns, as someone with health anxiety it was incredibly helpful. I look forward to meeting my new doctor as Dr. Crosby has left the clinic.
S	Sundeep Virdi on Google ★ ★ ★ ★ ★ January 2022: I am very happy with the steps the clinic is taking to enhance client care. The online booking system is great, but could benefit from a space to write comments or upload forms to inform reception about inquiries not strictly related to booking an appointment. I needed a requisition sent to a lab and only afterwards found out the lab was closed. I called back and someone answered the phone (amazing) and helped me reschedule my appointment. Thank you! April 2021: ANSWER THE PHONE OR PROVIDE A WAY TO LEAVE A MESSAGE!
D	Dome D Dome D on Google ★ ★ ★ ★ ★ What ever happened to patient care. Not at this clinic. The phones are not answered, they do not fax prescriptions and the receptionists are totally clueless. There is a severe lack of support staff and don't even mention qualified staff. I get the impression that the the most Important mission of this clinic is to make money, patient care being the last priority. Keep away or lower your expectations to the lowest level possible.
J	Jenny Medeiros on Google ★ ★ ★ ★ ★ Modern, clean clinic with friendly staff. Parking is $3, cash and credit/debit accepted. If you have no insurance there's a $65 fee (cheaper than most places). They don't have ultrasound but they do have a bloodwork lab. I got there at 9:30am and there were only three other people. It fills up at around 10am so go early if you're a walk-in. Otherwise after 5pm is also pretty slow. Doctor was kind and helpful, same goes for the pharmacists.
S	Sam Murdock on Google ★ ★ ★ ★ ★ Dr. Ghosh is dismissive, never seems to have a mask that fits her, and can't be bothered to take 30 seconds to find out who I am before she calls my name. I was there to discuss a disability SHE diagnosed me with, and she couldn't even be bothered to read her own diagnosis.
J	Josh Lelievre on Google ★ ★ ★ ★ ★ This clinic and the triage is awful. My Doctor and her staff IN the clinic are great, though. But, the reception and everything related to the clinic as a business is probably one of the worst in a city full of sub-par, busy clinics. The owners should be ashamed, and more so, investigated for actively recruiting patients and not providing any follow-up care or channel to the doctor. I've never seen a more disrespectful customer intake system. Their inability to manage simple phone calls and intake is likely going to kill someone. No joke, even with a Doctor, it take me weeks to get an appointment with my family doctor. It's all just getting through to reception though, not my Doctor or her staff. They do not respond to emails and never return voicemails. I cannot count on them to get simple prescription refills in less than a month, what good is that? The receptionist at the front door is consistently rude, often wrong, and really doesn't seem to be useful. I get that it's hard, busy, unforgiving work and maybe that owners are cheap, and treat their staff poorly. Update 2022 - Things have improved here for those lucky enough to have a doctor with response times no more than 48 hours at the moment. The front door staff member is now gone. The walk in and blood clinic are still shamefully slow and clearly understaffed. The space in the building is poorly used and it feels crowded and dingy. Still, it has gotten better to some degree and my doctor and her staff remain top tier.
J	Jeffrey Platt on Google ★ ★ ★ ★ ★ The owners of this clinic should be criminally charged. The neglect of the patients and staff that end up here is atrocious. I have only the best things to say of the medical care but doctors and nurses need support and they have none. It currently take 2 business days to confirm appointment booking that could be months away, that is when you are a registered patient. First chance to get a new doctor and clinic and my family will never return here
S	Suzanne Hewitt on Google ★ ★ ★ ★ ★ The Doctors at this clinic are fantastic, however after going in to the walk-in clinic “ no primary dr. To get some regular blood work done. They called me back for an appointment. I went back after waiting for 40 minutes I was told to fill out a form as I was to see a different Dr. as I went into the doctor he informed me that my appointment was not with him but upstairs. My question is why couldn’t front desk tell me this? As I finally got to see the proper person I asked her if she would take me on as a patient. Her reply was no I have other patients waiting. My reaction was that they reason she didn’t take me on was because I was late. Now I’m back to square one at looking for a Dr.