Southlake Regional Health Centre Foundation

The staff at the pace clinic were just amazing like always. I love them all!!! Please Stay Safe and Healthy.

Went for my annual mammogram. Well organized with COVID procedure.

A very hospitable hospital. Emergency room gets cluttered with non emergency cases but when you show up with something life threatening they really shine. They saved my bacon 3 separate times since the mid 70s.

I can't say enough great things about this hospital. The staff are wonderful and caring. The only unfortunate comment about this hospital is the emergency room. You pretty much have to learn how it operates on your own. No information how it works, you have to rely on other patients there who have gone through the system and hopefully explain it to you. When you first arrive at Emerge sometimes you are to take a number on this tiny make-shift desk that you can easily walk past and then you miss your place in line. They have a two-tier system, triage first and then you wait until you are called up the second time. Then they give you your paperwork and you head into another part of the hospital to wait. If you thought it was crowded during the first two stages you haven't seen anything yet. Now it is chaos and bedlam; packed with people doesn't come close to describing this. You find a place while still clutching your paperwork until some kind patient points to an almost hidden tray where you are to set your paperwork down so that they know you're there to call you. When you are eventually called after a long wait you are then assigned a room or I guess a pod filled with other people. Sometimes that room is already filled so what to do? You hover outside that room but you are constantly in the way as it is very tight and people are trying to get past you; Hospital staff, patients, cleaners. Think subway at rush hour; bump, push, bump. Eventually your name is called again and you go to a private spot and wait again for the doctor. I do understand the waiting, but it's the in between that makes very little sense.

It was ok, went to do my regular check for me..The only thing I didn't like is the wait you have to wait in the waiting room is almost a hour long..This is not the first time I waited this long, 2 years ago i did the same test and I had to wait again almost a hour long..But above all the staffs are really nice and their have a politeness with all..

Efficient, pleasant, relatively speedy, knowledgeable, compassionate, friendly staff.

Nice facility that I have visited numerous times. Generally well organized. Lately, I have not waited very long to seem for my appointments. Staff are helpful and efficient. Past visits I have very good experiences with doctors and nurses.

Way better facilities than the actual hospital. I had to bring my mom here many times with her liver issues and they did a great job taking care of her. Professional staff and very attentive to your needs. Well built and easy to find where you need to go here. Parking on site as well