Source Cable
2.9/5
★
based on 8 reviews
Contact Source Cable
| Address : | 1090 Upper Wellington St, Hamilton, ON L9A 3S6, Canada |
| Phone : | 📞 +97 |
| Website : | http://www.sourcecable.ca/shop/internet/ |
| Categories : | |
| City : | A |
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Michelle Michelle on Google
★ ★ ★ ★ ★ I spoke with Moin in technical support. I would like to say how patient and professional he was with helping me figure out my technical problem. Thank you!
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Neda Hosseini on Google
★ ★ ★ ★ ★ This company has no customer service at all. Absolutely no customer service. I talked to supervisor Sunny in ext: 296 and he didn't even try to solve the issue and in a rude way he said now we are with Rogers and we don't honour any rates we had with our old clients and final he said : this is what it is now with new company Rogers and Source. Be careful what you are signing for.
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Lew Scagnetti on Google
★ ★ ★ ★ ★ Source Cable is forcing existing clients to find other cable providers, we have no choice, their Closing..They advise clients to migrate to Rogers then proceed to charge clients every minute during the waiting process (Technician Appointment) .... Source Cable then transfers these charges ($30-$90) into your New Cable Provider Account without consent or knowledge, then try to deny that the transaction ever took place even when documented proof is provided to Source ! If that wasn't bad enough, they then attempt to "double bill" me in a previously closed account where NSF charges will be applied....Simply the Worst Cable Outfit in Hamilton !! Thank God Your Closing Up !!!
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vic cayuga on Google
★ ★ ★ ★ ★ I have been with source 25 years rate have always been high no complaints but now I'm being forced to pay even more because if I don't buy there internet package my services will be disrupted call to ask about services representative did not have a clue. We need more cables companies to stop these dictators. Time to find other options i guess 90.00 dollars a month mens nothing
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A Broadbent on Google
★ ★ ★ ★ ★ The service is terrible. I don't mean the folks on the phone. They are fine,. When you are servicing a TERRIBLE product, not much you can do. If you have a choice, don't chose Source. They were great before Rogers bought them. You can figure it out from there. Shareholder returns always are more important than customer satisfaction for the gang at Rogers.
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Billy R on Google
★ ★ ★ ★ ★ Worst cable provider since rogers purchased them. They have been to my home 6 times minimum, and I still have problems daily. No accountability what so ever. When they can't fix a problem they blame your equipment and tell you that you need new ones. I've had 8 boxes !
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Linda S on Google
★ ★ ★ ★ ★ Loved source cable before Rogers took over. Unfortunately, internet is now unstable and regularly goes down (multiple times a day). Pay more/get less is what they've proposed (and it comes of course with toxic Rogers customer "service". Source has been incredible, and will be missed terribly:(
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Susan Garrett on Google
★ ★ ★ ★ ★ Let me preface this by saying I have never left a bad review for any company in my lifetime, I prefer to contact the company directly to share this kind of information so they can make adjustments in their service. However, in in the case of Source Cable, if zero stars was a possibility here that’s what they would get from me as it would perfectly reflect the level of care they’ve shown about the experiences of their customers.. The worst customer service and the worse technical support I’ve ever experienced…and I was paying them $500/month, for what I hoped was the best level of internet they could provide. So, if they don’t give someone paying that much month a second thought, I’d advise the rest of you to go ANYWHERE else for your internet. Grateful to fine RuralCom.tech so anyone in the Ancaster-Hamilton area check out RuralCom they are AMAZING!
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