SoHo Lisgar Ottawa Residence Hotel

Really nice rooms, coffee bar in the morning is pretty weak but lots of stuff in the neighborhood

Very nice apartment style hotel with great amenities. Only complaint is for a cleaner shower.

Surprisingly large apartment style accomodation. Very clean and even has a few breakfast items in business lounge.

Gorgeous, clean, contemporary apartment hotel. Their coffee lounge features free Nespresso, Greek yogurt, and pastries.

I stayed in the 17th floor, which has a nice view. The room itself is well organised and tidy. Also the location is very good, having interesting markets and stores nearby.

A day before the check in we received an email with the room # and the floor number -》 we were given a room on the second (2d) floor .WHEN WE DID THE RESERVATION ON BOOKING.COM IT WAS DESCRIBED AS A TALL BUILDING WITH A VIEW - WE WERE GIVEN 2ND FLOOR WITH A VIEW OF THE STREET BEHIND AND THE ENTRANCE ....HENCE NO VIEW AT ALL. EVEN THOUGH I CALLED TO REQUEST THAT THE ROOM BE CHANGED AS IT WAS FOR ANNIVERSARY ALL WE WERE TOLD WAS THAT CUSTOMER SERVICE IS IN TORONTO AND THEY WILL SEND AN EMAIL TO THE CONCIERGE--》..NO RESPONSE EVER. UPON ARRIVAL , WE WENT TO RETRIEVE THE KEY FOBS , PARKING REMOTE AND THE 2 ROOM CARD KEYS --- 》》 ONLY 1 ROOM CARD KEY WAS GIVEN AND NO PARKING REMOTE .AGAIN WE CALLED AND AGAIN THE RESPONSE WAS "SO SORRY BUT THERE IS NOTHING WE CAN DO BECAUSE WE ARE IN TORONTO WE WILL LET THE CONCIERGE KNOW"... WE GOT TO THE ROOM NOW THE REAL PROBLEM STARTED ... WE ARE IN PANDEMIC SO I WOULD PRESUME THAT A BUSINESS SUCH AS THIS WOULD DO EVERYTHING THEY COULD TO HAVE THE LOCATION EVEN CLEANER THAN DURING REGULAR TIMES ...WELL IT WAS REALLY DIRTY 1.FLOOR WAS DUSTY AND DIRTY , THE CARPET IN THE LIVING ROOM 2.THE TOILET SEAT WAS DIRTY ...STAINS WHICH WE HAD TO CLEAN 3.TOILET SEAT COVER HAD STAINS AS WELL 4.BED SPRING BOX WAS BROKEN AND WAS STICKING TO THE SIDE ABOUT 4IN....WE TRIED PUSHING IT IN BUT IT WONT MOVE 5. BED HEAD FRAME WAS WIGGLY AND DIRTY WITH COUPLE OF LONG HAIRS ON TOP OF IT AS WELL AS DUST. 6. WE WERE 2 PEOPLE IN THE ROOM - ONLY ONE BATHROBE AND ONLY 1 PAIR OF SLIPPERS WERE LEFT.. 7.THE LIVING ROOM GLASS TABLE HAD STAINS 8.PARKING UPON MAKING THE RESERVATION SEEMS TO BE "FREE" WELL ITS NOT. ONCE YOU GET TO THE SOHO APARTMENTS , YOU WILL FIND OUT THAT ITS $12 / NIGHT WE IMMEDIATELY CALLED TO REQUEST CHANGE OF ROOM...AND AGAIN THE SAME STUPID RESPONSE " SO SORRY CONCIERGE IS NOT THERE WE WILL LET HIM KNOW BUT...NOTHING WE CAN DO " SO WHO CAN DO ANYTHING...SEEMS LIKE NO ONE CAN.

Great location in the heart of downtown Ottawa. The rooms were amazing and the view was great that we could even see the Canada fireworks. Was overall a great place.

Excellent hotel, very clean and spacious. Good downtown location. Staff was friendly and it was relatively quiet given its in a residential building. Would recommend.