Slawner Ortho
3.7/5
★
based on 8 reviews
Contact Slawner Ortho
| Address : | 4980 Rue Jean-Talon O, Montréal, QC H4P 1W9, Canada |
| Phone : | 📞 +778 |
| Website : | http://slawnerortho.com/ |
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| City : | P |
| Description : | Store selling foot orthotics, compression accessories, mobility aids, customized prosthetics & more. |
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Joe Mang on Google
★ ★ ★ ★ ★ Always amazing service, the staff is always helpful and very understanding. The have great customer service and wide range of shoes and services
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Atefeh Saberi on Google
★ ★ ★ ★ ★ Bad service and unwelcoming employees. I ordered a pair of compression socks 2 months ago and was supposed to received them 2 to 3 weeks after. After a few follow ups, I finally had to cancel my order and get refunded for the payment. I Won’t go back to this place anymore!
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Greg Dudek on Google
★ ★ ★ ★ ★ Good people. Good selection. Policy of no refunds or exchanges for hygene reasons, which makes sense for a medical place. Prices are not low, but I think they are typical.
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John G on Google
★ ★ ★ ★ ★ I bought a pair of shoes with velcro closures,but bought the wrong size.
I took an 11,but I should have taken a 10.
My wife has had 3 amputations on her foot,where her toes have been removed,she only covers her feet when she has to go to Dyalisyis.
they refused to exchange for a size 10.A sale shouldnt be the end of a transaction,but the beginning of an OBLIGATION.
THeir sales people should think about that.
Unhappy John G
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Sheldon on Google
★ ★ ★ ★ ★ I had to purchase a post-op shoe from the Jewish general hospital where slawner is located their so-called technician gave me the wrong shoe and my toe is not even supported. because they gave me a right instead of a left I was in so much pain I paid for the shoe and I went home only to discover that I had the wrong shoe I sent them a picture of my toe overlapping they replied the shoe is used and we can't help you but we will gladly give you 15% off your next purchase . a new business model for an old company. profits first customer satisfaction not even a factor
and return business. Oh yeah monopoly.I hope your boss reads this @slawner ortho and Geneviève.
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Shelley Leibowicz on Google
★ ★ ★ ★ ★ David made shopping here the best experience! Will definitely return because of his superior service ?
Thank you
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Laurie Gottlieb on Google
★ ★ ★ ★ ★ Horrible Customer Service -- Dreadful experience
I purchased a pair of compression socks (Sigvarous) to deal with swelling in my lower feet. The doctor had given me a prescription and I had the manager fit me, and put them on. The manager struggled to put them on-- did not know what she was doing for it took over 20 minutes to get them on. I had told the manager at the time of purchase that I needed these socks as I was going away on a trip during which I would be doing a lot of walking. Two hours later I took a walk and the socks slipped down to my calves. I called to return the socks and Slawner's response was the worse customer service I had ever experienced. They told me that my purchase was non-refundable. They refused to take any responsibility-- gave every excuse for why I had the problem and blamed the doctor for the prescription (even though they claimed to have great expertise). They are truly dreadful and would NEVER recommend this company.
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kae thé on Google
★ ★ ★ ★ ★ I bought a miami neck collar, walker, & cane. Very knowledgeable and friendly service. Prices are on par with other stores & internet for same items. Will be returning for extra cane & cane accessories. I was told right away there were no exchanges, which makes sense. I don't want anything someone else has used given the intimate nature of products. Employees were very nice. Also they have quality products.
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