Sinclair Supply
4.1/5
★
based on 8 reviews
Contact Sinclair Supply
| Address : | 6243 88 St NW, Edmonton, AB T6E 5T4, Canada |
| Phone : | 📞 +789 |
| Website : | http://www.sinclairsupply.ca/ |
| Categories : | |
| City : | E |
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Jordan Patrick on Google
★ ★ ★ ★ ★ Love this place. their always reliable
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Blair Liptak on Google
★ ★ ★ ★ ★ This store has a wide variety of useful tools for people in the HVAC industry. It also has great staff that is very helpful when you need it. There is lots of parking and the hours of operation are very accommodating.
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Jordan Patrick on Google
★ ★ ★ ★ ★ Since I started my company till current day. Sinclair has always litterly gone above and beyond for me. Weather im messing up my parts orders or bugging the managers, or getting help load stuff from the shipping and receiving crew. From Justin q. In parts to Robb the parts manager. Im always greated with smiles and excellent customer service.
Its these suppliers that keep struggling but gratefull small bussiness afloat. Wouldn't be here without them. Now that bussiness is improving for me I was able to expand gradually with the help from everyone at sinclair. Thanks guys!!!
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Kim Kapty on Google
★ ★ ★ ★ ★ Not sure I understand the bad reviews as they always been very helpful. It has always been very busy whenever i have been there but with a little patience they are the place to help you out with diagnosis and parts. A real pleasure to deal with.
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Joe T on Google
★ ★ ★ ★ ★ Probably the worst customer service I have ever encountered!!!
Walked in...... never was greeted! They had 2 customers at the counter!
Decided to browse for a bit!
After about 10 minutes, I decided to just wait in front of the counter! A few minutes later, another customer walks in and goes right up to the counter! He looked around and then started to talk to one of the sales staff who was still serving another customer! .... I got her attention and stated that I was here first!
The customer who went in front of me smiles at and grins! The sales staff mumbles if I wanted service, why didn’t I ask!
I stated you were serving another customer so I was just waiting patiently!!
Here I am defending myself for being polite.... LOL
I simply turned around and stated I would go somewhere else..... a manager sticks his head out and asks if he could help!
Damage was done..... I kept walking out!
I will never come here again. I would NOT recommend this place unless you want to be treated in the same way.....
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Nicole Barker on Google
★ ★ ★ ★ ★ Horrible customer service; will not even look up parts for your furnace for you. Very rude if you even ask her to.
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Lar Douzi on Google
★ ★ ★ ★ ★ Make sure when you call for stock she actually looks on the computer never mind looking physically. I got there 2 hours later and she didn’t have any on the computer. Southside location should stock more capacitors.
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Julia Chartier on Google
★ ★ ★ ★ ★ I deal with Sinclair Supply on a regular basis for work - over the phone. I can’t speak to their in person customer service… but their phone customer service is usually very bad. One woman who often times answers is always so grumpy. I actually dread calling them when my boss asks me to order something from them ?
A few times I’ve been helped by an older sounding guy and he’s been pleasant for the most part but def still has moments of being an a$$.
My boss also hates dealing with them because of how rude they are. I think if they worked on their customer service skills, they’d be up to a 4 star rating.
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