Shoppers Drug Mart
3.1/5
β
based on 8 reviews
Contact Shoppers Drug Mart
| Address : | 8962 152 St, Surrey, BC V3R 4E4, Canada |
| Phone : | π +8 |
| Website : | https://stores.shoppersdrugmart.ca/en/store/2212/ |
| Categories : | |
| City : | R |
|
S
|
Siva Kumar on Google
β β β β β The Sales person said to me today that, We are one of the Top brands and Hence our Fee is 10.60 whereas other Pharmacies may charge 3 or 4$. It is better to enquire near by pharmacies which may have a lesser User fee.
I had to pay 7.5 dollar extra for 1 prescription E.g., It was 47.50 at the Shopper's and 40$ for the pharmacy within My doctors office and similarly for 1 more prescription. Hence I had to Pay 15 dollar extra to boast myself that I purchase my prescription from SHOPPERS DRUG MART
I have been purchasing my Prescriptions with this company for the past 2 years plus. I did not know that Max Price of the drug varies depending on the user fee within pharmacies.
I am not sure any person would prefer to pay higher price for the same drug but I cannot or Does the Quality of the drug vary within different pharmacies and Shoppers give the high quality drug
|
|
A
|
A P on Google
β β β β β Very bad pharmacy poor service was on hold for over an hr and no one would answer. Meds they gave didnt match names on my prescription so wrong so i called to clarify do you rhink they would answer there phone and especially when its an emergency. Very bad service wait was long my sone went 2x to pic up prescription that wasn't ready. Would never return back to this pharmacy hire more people. Was in tears by being put on hold for over an hr and finally gave up and to research the meds online. Very shocked with the awful service
|
|
R
|
Robert A. on Google
β β β β β Wow, just wow. Insulin diabetic here, I use upwards of 100 units of insulin per day, enough to kill a healthy person, maybe two. Anyways, I ran out of bloodsugar test-strips (Ithought I had another bottle in cupboard). Needless to say a bit of a medical emergency.
It's amazing that shopper's drugmart could not supply test-strips due to me 'not having a new prescription...'. Apparently incapable of checking pharmanet, apparently unable to comprehend a standing order at my regular pharmacy for many years (closed due to easter).
Again, WOW! Literally turned away a diabetic in need of such critical tests. Shameful, I will struggle to ever come back, I see other poor reviews too so its obvious I'm not alone. News flash people, you are in health'care', you don't 'care' quit the biz.
Just about every review is 1 star, this tells you all you need about how horrible Shoppers drugmart is from the execs down. A business can't fix problems when the whole structure is ignorant. Successful businesses don't ignore problematic behaviour.
|
|
P
|
Punita Jehman on Google
β β β β β After reading all the reviews it looks like my pharmacy experience is the same and they have not changed. I got my prescription faxed over 4 hes before I arrived. When I got there- it was still on the fax machine and they told me I needed to have my profile before. I asked why they didn't call me or the doctor so this would have been avoided but they didn't even check their fax and didn't care to answer. They were rude and didn't care that I needed my sons meds and wouldn't rush since it was theirs error .never again!!!
|
|
K
|
Katarina Villar on Google
β β β β β Pharmacy at this location is HORRIBLE. Pharmacist owner runs this pharmacy terribly. Mostly everyone employed at this pharmacy is extremely rude, except for a select few. They put you on hold for an inordinate amount of time. Medication always take HOURS to fill. Iβve seen multiple clients spoken to in a rude manner when asking simple questions. Iβve been coming to this pharmacy for years, and I absolutely dread it every single time. Terrible staff to deal with. Would not recommend this Pharmacy to any of my friends or family. All youβll be met with is rudeness and incompetence.
|
|
S
|
Simrat Singh on Google
β β β β β Pharmacy needs to step up there game. They promise you a time for the meds to be ready at drop off time but they arenβt ready even when you go 2-3 hrs later from the promised time. Nor they call you or leave message so the patient donβt have to waste a trip which leads to disappointment. This place is busy but the owner needs to do a better job either by hiring more staff or staff shouldnβt false promise the pick up time when they actually canβt meet it up. So far the staff members behaviour is good but this pharmacy always disappoints with there quality of service as a business. Not the first one with this review looks like majority of the public is dealing with this issue. Time to move on to a different pharmacy.
|
|
d
|
drascotia on Google
β β β β β Itβs hard to explain how bad the service is at this stores pharmacy. You could hear stories and just shake your head, then you experience them and your mouth drops out.
I donβt use them myself, but my 83 years old mother would, they treated her so poorly every time she went in. Finally got her to move to SafeWay, best move we made.
Last night I needed a prescription for her, as she was released from the hospital and unfortunately Safeway was closed. So because her paperwork is on file I went to shoppers. The girl told me it would over an hour to get it filled. I told her that was not acceptable and to give me back the prescription and I would go elsewhere. She then said how about 30 minutes. Why lie in the first place. I did it and hope to never go back.
If there is a winner for the worse service in the Shoppers chain, this store is a sure winner, hands down .
|
|
H
|
Hannah Flink on Google
β β β β β This was the worst experience Iβve ever had with a pharmacy. The pharmacist who was serving me was an older woman who was extremely rude and condescending when I was being polite and was just attempting to pick up a prescription. I didnβt know the policy number of my health insurance and she laughed at me and told me she couldnβt help me, and that they didnβt have my prescription. She sighed multiple times when I was trying to cooperate and talked down to me. I donβt normally write reviews but I was appalled and left in tears from her rudeness. Horrible customer service. Avoid this pharmacy at all costs. Would give zero stars if I could.
|
Write some of your reviews for the company Shoppers Drug Mart
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Beauty supply store, Pharmacy, Cosmetics store, Medical supply store, Photo lab,
Nearby places Shoppers Drug Mart
