Shoppers Drug Mart

The manager at the front is super rude and unhelpful. She turns her back at you and ignores you in the middle of a conversation when you ask her questions. I have no idea since when does shopping in shoppers gives you this kind of service attitude. Terrible experience!

The beauty boutique in this branch has to have one of the worst customer service I've had the displeasure of experiencing. The gay associate wlth the glasses is rude beyond belief and refuses to help customers even after being requested to lol. The level of nonchalance is unlike anything I've seen before. Embarrassing.

Pleasantly surprised when we walked in at 12:30am to find a pharmacist still on staff. He was amazingly helpful to recommend exactly what I needed. The security staff were also very friendly.

very bad service I went to shoppers in richmond centre and was going to buy beauty products. Those Chinese SA were very rude to me. They ignored me and chatted at the front desk. Did not come to me or introduced products for me. Then I grasped a product and was thinking about to buy one more. A SA came and told me don‘t touch the products. It is so ridiculous I cannot touch products I am going to pay！She went away！I wanted to see what samples I could choose. Again，she came back and told “don't touch the samples”. She said she could only give me two pieces of 1ml samples. She and them treat me like send beggars away. The security staff always stands around 4m from me as if I am a thief. Why don‘t I order in official websites，Sephora or the bay instead order in a store that made me so uncomfortable and angry？They are just insolent and rude. (I had purchased two clarins products from shoppers in downtown with no samples. zero.) I will not purchase in such a company which stingy to give samples to customers and treat customers with no respect！ I will never shopping in shoppers Richmond centre for their poor attitude and unprofessional for beauty products, and I will tell my friends not to shopping there.

The workers are all efficient and are quick to help you when you have any questions. The cashiers at the front are really kind. The cosmetic side workers are kind as well and want to help you find what you’re looking for in your price range. There are multiple workers in the cosmetics area which I find handy so more people can assist you.

Nice staff, convenient 24h, but bad COVID policies. Their security guard this AM, and on prior days I've been there, keeps his mask off and walks up close to other people. The prices are also much higher than the Garden City or Seafair Shoppers for the same products and a lot of their products have no price signage.

Super friendly staff and very nice store, mostly Cover all my shopping needs. 24 hours open is very convenient. I love to shop in this store, Manager and staff listen to you for problems and they try to solve. I been using this store on weekends. I only hope could bring some ready made food to store, like sandwiches and other stuff.

Very convenient and good service, Canada post inside as well~ FAQs How do PC™ id security enhancements impact me? What do the new password requirements mean? We’ve updated our password requirements for PC™ id as part of our ongoing efforts to help secure our members’ accounts. This means if you have a PC™ id with any of the above mentioned sites, you may need to create a longer and stronger password. Why have you changed your password requirements? This is a part of the new normal for online business and our growing privacy and security standards. We believe helping to protect the privacy and security of online information is the responsibility of both the company and the individual and this is one way we’re doing our part to help keep your information safe. In the coming weeks, we will introduce further measures, including two-step verification. How do I make a strong password? Use a sentence or phrase that only you know. Spaces, numbers and special characters are okay. The PCid password requirement is a minimum of 10 characters. Also, password managers can be a helpful tool to ensure you have strong and unique passwords for all of your online accounts. Leveraging a password manager allows for easy accessibility to manage the unique passwords. What if I don’t change my password before August 31? After August 31, members will be required to create a new password at log in. Creating a new password is easy and you can do it at any time by going to your account settings. After August 31 you will be prompted to create a new password that meets the increased security requirements. Update now to ensure quick access to your offers and account. Why am I being asked to update my password when I try to access my account? We’ve updated our password requirements and asked all members to create a new password before August 31. After that time, members are required to create a new password to log in. Creating a new password is easy – the next time you open your app or login to the website you will be prompted to create a new password that meets the increased security requirements. Why doesn’t my old password work anymore? We have made every effort to communicate directly with our members about the upcoming change, including adding information to the weekly offers email, on our websites (pcoptimum.ca, joefresh.com, and online grocery banners) and through our social media channels. Our apologies if our messages didn’t make it to you. You will now be required to create a new password that meets our new password requirements using the “forgot password” process on the sign in page.