Scotiabank

Name: Scotiabank
Address: 1919 Southland Dr SW, Calgary, AB T2W 0K1, Canada, W, Canada

2.4/5 ★ based on 8 reviews

Contact Scotiabank

Address :	1919 Southland Dr SW, Calgary, AB T2W 0K1, Canada
Phone :	📞 +8
Website :	https://maps.scotiabank.com/locator
Categories :	ATM , Bank , Financial consultant , Investment service ,
City :	W

1919 Southland Dr SW, Calgary, AB T2W 0K1, Canada

Best Bank in Canada

A	Ahmad Belal on Google ★ ★ ★ ★ ★ The customer service advisor that I dealt with advised me of a service that is included in my package, and I discovered later that I was charged for it .. when I went back to the branch, I was advised that I should come only to the same agent who wasn't present on the day. That is very incompetent
C	Chanel Chalifoux on Google ★ ★ ★ ★ ★ WORST customer service I've ever had!! The supervisor named Justin comes off as very sexist! Anything I asked, he either laughed or smirked at me and called me 'mam' in a very condescending way. Even the teller looked embarrassed for me. I am the most friendly person alive so I don't know why I'm being treated like this?? Look at all the reviews Scotiabank!!! All one stars and even other sexist comments??? What are you going to do about this. Justin is awful and needs to go or be told his behavior is unacceptable.
M	Maggie Geng on Google ★ ★ ★ ★ ★ It is such a nice neighborhood brunch. The services I have always excellent, staff are super friendly and patient. My mom only speaks Mandarin but never had problem with banking because every time she goes there, one adviser who works in the office also speaks Mandarin would come to the front counter and volunteer to help her out.
S	Shaye C on Google ★ ★ ★ ★ ★ The customer service agents in the front line are wonderful ,friendly and professional. The guy above them, Justin, unfortunately was not so great. Very rude, and almost annoyed with my issue. He brushed it off like he didn't want to solve my problem and sure enough, 3 days later and it is not solved. Now it's a fun game of having my phone calls redirected and finding no solutions.
E	ELI OTAKIE on Google ★ ★ ★ ★ ★ Best Branch, Cory is the best branch manager there is. Tania and Rema and the rest of the staff are wonderful. Cory is always on top of things, should there be any alert on the account he notifies the clients directly. He was away for few months and the replacement manager dragged the customer service at the branch to the lowest level. Thank God to fast action of the Scotia Bank President's office they brought Cory back. I can tell you that customer service is 5/5 and it will stay that way as long as Cory, Tanya and Rema are there for us, Thank you so much for all the great work. God Bless
J	Jordan on Google ★ ★ ★ ★ ★ there is a reason this scotiabank branch is below 3 stars overall. not impressed at all. Bank manager decided to hold a bank draft for 4-5 business days. what is the point of a bank draft if the bank receiving the money treats it no different than a regular cheque? I will be taking my business elsewhere. on par with garbage.
P	Patry Vlogs en Canada on Google ★ ★ ★ ★ ★ Very bad customer service, to do a Wire Transfer took me more than 4 weeks just because one of the teller didn’t guide me properly, they all seem not know or answer questions properly, this delay wire transfer costed money and many other problems. Don’t go to this branch please.
W	Will D on Google ★ ★ ★ ★ ★ This has got to be the absolute worst bank in all of Calgary. And I’d probably rate Scotiabank in general as the worst in the country. They have ridiculous fees for doing nothing, 99% of the time this location isn’t even open. I can understand closing at business hours but why must they lock there ATMs out every night too? You literally cannot access any service in this bank unless your there from 9-5 Monday to Friday which is the same working hours as the majority of people. When they are open they are always understaffed, I’ve literally been given the phone number extension to reach the branch manager (Cory) and stood in the branch while calling him, just to have him sit there and not answer it. Repeatedly. He just sat and stared at the phone. I seriously hope someone who works for scotiabank corporate sees this, because you guys have so many problems at this particular branch and this particular branch manager. Including them putting a hold on a certified cashiers cheque THAT WAS CERTIFIED AND PRINTED AT THERE BRANCH. If google would let me give a 0 I would.