Safeway Pharmacy Unity Square - Edmonton

Rose is always very helpful and kind

A pharmacist named Jackie was very helpful. She literally gave me a detailed well spoken information about migraines that helped my girlfriend figure out her headaches. Definitely the reason why I'll go back there.

This is the best Pharmacy in Edmonton. The staff are hardworking and pleasant. I am so glad that I found them. I have recently moved but I'm not giving up my Pharmacy. Thank you to all of you.

Usually takes quite a while to fill a prescription, but the service level is excellent. Pharmacists will take the time to chat with you and to make sure that you understand exactly how to use any medication. They seem to have a shortage of some medications right now, but that’s a common problem across the province and probably has very little to do with the individual pharmacy.

Very helpful staff. I fogot the the pharmacist name Im sure it was Jackie, was particularly helpful.

WORST pharmacy manager I have ever had the displeasure of interacting with. Not only does she treat customers poorly and make many mistakes, she also treats staff just as badly. I have had so many bad experiences with this pharmacy that I have taken myself and business elsewhere. The London Drugs and Shoppers Drug Mart nearby are so much better at their jobs and dealing with customers. AVOID, AVOID, AVOID.

March 2022 I want to let Rose and Mercedes, your pharmacy assistants to know that I'm so impressed with their customer service skills and it's always a delight being served by both of them on so many occasions. Furthermore, a big appreciation goes to Hanna as well, your pharmacist who's always approachable with my medical needs. As a result, your pharmacy has earned my 5 ☆ rating! July 2021 This is where I get my prescription refills. Majority of the time, staff are helpful and friendly.

All the other workers and pharmacists, Sam, Rose, are wonderful and kind. Jackie however, both times I've asked to speak about medications, has been completely judgemental, rude, and dismissive. Today was the last straw when I called inquiring about side effects of coming off a medication that requires being tapered down. Her response? "We already talked about this in March", yes. We talked about side effects of being on the medication, and not all the symptoms of coming off of it, to where you asked me why I havent stopped the meds yet.... I'm not calling to be judged I'm calling to ask a question. Your job as a pharmacist is to answer inquiries about medications, (this is an antidepressant I'm talking about. Not a controlled substance), not to judge and lecture people. The first time we discussed this medication was about rx extensions despite it being my second time in months asking and for a medication extension (I had run out and my doctor was not in) I'm clearly not abusing, to which you literally felt the need to lecture me on why I needed an extension, despite this being a medication that you cannot just stop taking because you will get flu like withdrawal symptoms. My question I had today was completely unrelated to what we priorly discussed. Her tone, the fact she came off as judgemental, puts me off from ever speaking to her. As a former healthcare worker myself, I'm appalled by her attitude that whenever I have asked questions she is very judgemental and literally lectures me. Your job as a pharmacist is to supply information about medications and questions regarding those medications, not judge and lecture people about why they havent stopped yet. Again, this is an antidepressant I'm talking about. Not a benzo, not opiods, not amphetamines, ANTIDEPRESSANTS fgs. Called another safeway pharmacy and the pharmacist was completely pleasant and willing to answer the question I had which was regarding blood glucose levels. Rude, self-entitled, judgemental character. Unfortunately she's the manager too. What a terrible person.