Rogers
4.2/5
★
based on 8 reviews
Contact Rogers
| Address : | 3150 Bd de la Gare Unit 128, Vaudreuil-Dorion, Quebec J7V 8W5, Canada |
| Phone : | 📞 +8 |
| Website : | https://www.rogers.com/stores/vaudreuil-dorion/mega-centre-vaudreuil |
| Categories : | |
| City : | V |
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Timothy Chen on Google
★ ★ ★ ★ ★ Called the Rogers customer service yesterday for a software over usage problem for the last 2 months. The representative could not help me with anything so told me to go to a store.
“Time and location system location services” using all my data. 12G/month. The store manager helped me to reset and turned off most of the possible app and not sharing my locations. Of course he could not erase the data “used” but gave me a deal for 1 year. I am a 17 year Rogers customer and this is the first time I got a good service from Rogers. They should just hire more helpful over-the-phone representatives to cut down the cost and waiting time. waited 40min before speaking to the representative and took him another 30min going back-and-forth keeping me on hold while he "searches" for solution...
Great job at this store I will go back when upgrading my phone. Was in-and-out of the store 15min AAA+++
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Jessica Haley on Google
★ ★ ★ ★ ★ Sébastien was so helpful, professional and knowledgeable that the whole process of going from a defective phone, to a loaner phone to my final new phone was made incredibly easy and stress-free! He even helped with additional not directly-phone related questions no questions asked! Thank you so much! Everyone at this store is welcoming, helpful and pleasant! Truly a great Rogers team and location! Thanks again!
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Svetlana Kochkina on Google
★ ★ ★ ★ ★ Absolutely amazing customer service! Romy (I am so sorry if I do not get the name right) was so helpful and professional. We came with multiple questions (getting an esim, changing plans, etc.) and he solved them all so quickly and efficiently.
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katie arless on Google
★ ★ ★ ★ ★ Roger's 3150 Boul de la Gare, Unit 128,Vaudreuil-Dorion, QC J7V 8W5,Mega Centre-Vaudreuil. I received excellent service from Antonio ( didn't get family name) he went over and above to get us the best cell phone package for me and my kids. He even stayed 30 mins beyond his shift to complete the transaction. What a pleasant, professional, and friendly sales person. So refreshing to receive great customer service! Thank you Antonio!!!!! ⭐
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Rene Rozon on Google
★ ★ ★ ★ ★ Great, Roger's online made a mistake with my order and Sebastien the manager straightened every out , fast , courteous...pleasure to deal with them
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Devi M on Google
★ ★ ★ ★ ★ Got exactly what I wanted and was quick and efficient. Very happy when I go this location. Which has been more than once
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Sylvie Barsalo on Google
★ ★ ★ ★ ★ I went to the Rogers store to buy a new phone. The employees were amazing. They transfered all my data from my old phone to my new phone. Reformatted my old phone so that my son could use it. They explained the purchase and the contract very clearly. Would never go anywhere else. A very pleasant experience. You're doing a great job. Keep up the good work ?
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Gary Machado on Google
★ ★ ★ ★ ★ Due to the pandemic the store only allows 3 customers at a time. Long wait outside. Staff is nice. Cases are overpriced. Otterbox Defender cost is $80 vs $60 at BestBuy or a bit lower through Amazon.
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