Reliable Parts
3.4/5
★
based on 8 reviews
Contact Reliable Parts
| Address : | 85 N Bend St, Coquitlam, BC V3K 6N1, Canada |
| Phone : | 📞 +9988 |
| Website : | http://www.reliableparts.ca/ |
| Categories : | |
| City : | K |
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Jess Jung on Google
★ ★ ★ ★ ★ Always able to get parts here for my kitchen appliances. Knowledgeable staff and quick transaction.
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Brad Gordon on Google
★ ★ ★ ★ ★ Can confirm the customer service is lacking at this particular location when calling in. Only words spoken upon answering were "please hold" After 32 mins of holding without a follow up to continue holding I had to hang up. You have lost a large valued purchase to your competitor due to the lack of communication. **Note this isn't the first negative review surrounding being on hold and lack of communication**
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S Sandhu on Google
★ ★ ★ ★ ★ Not so "Reliable". Waited 2 hours on the phone no answer. When I went in store, I called. And the staff looked at the phone and said "Ahhh They Can Wait" as I'm standing infront. Wasn't sure of my part number and was told "You should have done your research first before having me search it up" isn't that how you help customers?
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Edward Pickett on Google
★ ★ ★ ★ ★ Efficient and quick. Good that you can check inventory on the web before going to pick it up. Always disappointed by the prices of oem parts, but there's a lack of competition so you don't have much choice.
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Bob Sterling on Google
★ ★ ★ ★ ★ Reliable Parts Newton Store advised that the Coquitlam Store had one Garburator Unjamming Tool for our Waste King L-111. It was in stock as promised and was immediately successful at umjamming the garburator. Great value. Fairly priced.
To avoid bring left on 'hold' as the Newton store usually has a line up it would be nice for phone-in queries to a less busy location.
to a less busy location.
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Mark Lee on Google
★ ★ ★ ★ ★ Ordered 2 parts online with crazy fast turn around time, receiving the parts next day. They had the parts in stock which was incredible because another online part company quoted me a 6 month lead time. Thank you!
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Paul Chattaway on Google
★ ★ ★ ★ ★ Decent prices (I shopped around first), they had all the parts in stock that my Maytag dishwasher needed, and they shipped quickly. No complaints! The dishwasher is running great now, 20 years old but why retire it when I can fix it for 10% of the cost of a new one?
(reading the other reviews, it seems it helps to know what you're doing before you place an order, heh, I had actually noticed how "quiet" these guys are, most businesses are more communicative but I don't really care so long as I get the parts quickly)
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Dan Tejada on Google
★ ★ ★ ★ ★ We ordered a LG door assembly and they shipped us a GE door assembly , box had correct label from shipper for part number but the part box had GE packaging . Requested to get assistance and call centre couldn’t find our order by telephone number so it took some time to find invoice and documentation to get corrected. Today finally got a hold lead customer service warranty specialists Julia Monsalvo and there response is - unfortunately it is too late now to claim for part .
I understand the time for credit or returns but this is not our fault when they ship us on correct item .
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