RacquetGuys

Name: RacquetGuys
Address: 7400 Victoria Park Ave Unit 5, Markham, ON L3R 2V4, Canada, R, Canada

4.7/5 ★ based on 8 reviews

Contact RacquetGuys

Address :	7400 Victoria Park Ave Unit 5, Markham, ON L3R 2V4, Canada
Phone :	📞 +88889888
Website :	https://racquetguys.ca/
Categories :	Shoe store , Sporting goods store , Sportswear store , Warehouse , Tennis store ,
City :	R

7400 Victoria Park Ave Unit 5, Markham, ON L3R 2V4, Canada

Best Sporting goods store in Canada

c	cd li on Google ★ ★ ★ ★ ★ The price is good, and the service is professional and so GOOD!!! I don’t normally write google review but they are so nice! When I mentioned that the just stringed racket got a small piece dropped inside the racket, they help me with it without hesitate, the guy spent 30mins fixing it and even help me put on a brand-new replacement grip for FREE!
J	Judy Stene on Google ★ ★ ★ ★ ★ Outstanding service and responsiveness when I needed to return improperly fitting shoes. During the course of several contacts (with real people!) they handled my issue with surprising promptness. They will now be my first "go to" when I look for tennis merchandise. I have already started recommending them to my friends. Thank you RacquetGuys!
C	Chris Furness on Google ★ ★ ★ ★ ★ I had to return something for a friend and from the minute I opened the door I was floored by their selection and friendly customer service. I will be back for sure if I need anything for racket related items
m	maestro h on Google ★ ★ ★ ★ ★ Found the exact shoes I wanted at a good price. Delivery was free and shoes arrived in 2 days. They're in Canada so no nasty surprises regarding exchange rates or shipping costs. Not much more to say, a great transaction, I'll be back!
A	ArturasDzeikas on Google ★ ★ ★ ★ ★ Great service and fast shipping. Love my new Head Radical S. Good selection of racquet grip sizes (one of few stores where I could find a racquet with a large grip).
M	Maniesha Munro on Google ★ ★ ★ ★ ★ Amazing experience overall. Telas (sp?) was super knowledgeable and helped me every step of the way when it came to purchasing a tennis racquet, for the first time. His expertise and his ability to answer all my questions made me feel reassured that I was in good hands. Nowadays, it is particularly rare (IMO) to walk into a retail store and somebody actually wants to help you and is very thorough. Overall they offer a great selection of racquets as well as apparel and accessories at very reasonable prices. I highly recommend RacquetGuys for all your tennis needs. Keep up the great customer service.
R	Rachel Landry on Google ★ ★ ★ ★ ★ Good product selection. Knowledgeable staff. Good prices. And great customer service, once you have an employee's attention. The problem is getting their attention in the first place. I agree with the other reviewers who have pointed out that it's common to be ignored while in the store. Until you can successfully flag down an employee, things are a little frustrating. They will pass by you several times and not even make eye contact. That's what they need to improve on: making sure each customer gets acknowledged and attended to. With their current system (or lack of a system?), the only people who get helped are those of us who go to the counter and assert ourselves. I can see how a lot of people would simply turn and leave, and never return. I will continue to shop there and get my racquets strung there, and I hope this review will serve to inspire the management to address this deficiency.
D	Don Bui on Google ★ ★ ★ ★ ★ Amazing Customer service, I had ordered a tennis racquet last month which arrived with a manufacturing defect, and the team took care of that for me right away. Their responsiveness and attention to detail gave me no pause in ordering another, which again arrived promptly and well packaged. They have an incredible selection, and I found items that I could not find anywhere else, and at very competitive prices. Thank you for carrying so many specialty items and brands that may not be the most visible, but definitely have a loyal customer base. Highly recommended!