Qualicare Newmarket

In the spring of 2013 my wife was diagnosed with stage-four breast cancer. After spending four months in hospital, my wife was permitted to come home under palliative care and required significant nursing care to manage a number of difficult health issues. My wife required more than the basic nursing care provided by CCAC. I explored various options for nursing care and discovered Qualicare. From my first phone conversation with Richard Hennigar and the subsequent meeting that followed with both Richard and Samantha Hennigar, my wife and I knew we had found the appropriate care that my wife required. My wife was very nervous at the thought of coming home due to the complicated nature of her care and her state of health. When my wife first met Samantha, right after that meeting, my wife told me that she felt comfortable with what Samantha had to say to her about the care she would receive; Samantha helped put my wife’s mind at ease and provided her a level of comfort as we prepared for the transition from hospital to palliative care in our home. Samantha was instrumental in assisting my family and me with a smooth transition from the hospital to our home. Samantha provided assistance by coordinating the necessary communication with the nurses and doctors in ensuring all the necessary aspects were addressed to ensure that there were no obstacles in providing proper care for my wife. Samantha and her colleague Ashley, would subsequently make daily visits to change IV medication and assist with whatever else required their nursing attention. Samantha and Ashley demonstrated a level of care, compassion and attention to detail with every single visit. This schedule of daily visits would go on for the next three months. My wife’s state of health was poor with many medical complications and she faced many challenges along the way that caused her to be hospitalized on and off again. My wife passed away in early January 2014 after a courageous battle with cancer. I am so thankful and fortunate to have engaged the nursing care of Qualicare. The level of care was exceptional; however the relationship went beyond their care. Samantha and Ashley had a special bond with my wife. Their interaction was great to see and they gave my wife comfort and confidence in dealing with them. Their core values that make them great nurses and people came to light with each and every visit. It is this special care that they provided that assisted my wife and my family in allowing us to have great quality time with my wife in the last few months of her life. My children and I are forever grateful to Samantha and Ashley for the great care they provided. Thanks to Qualicare for this great service you provide. Thanks to Samantha, Ashley and Richard for their professionalism, commitment and dedication. Regards, Tony Cusimano.

I picked Qualicare Newmarket as a result of a google search for additional services to help my Mother while in hospital. They were responsive, courteous, and knowledgeable on initial encounter. As our time together continued I was reassured that these were not only observations, but realities. Their staff is caring, kind and attentive to my 80 yr old Mothers needs. It has been a pleasure to deal with these folks, I would recommend Qualicare Newmarket, for ancillary health services in hospital and at long term care facilities. They have seamlessly worked with healthcare staff in the hospital and at my Mothers home to provide her the best care possible.

Richard and his staff were a godsend when I was looking to hire a live in care giver for my 90 year old Mom who has Alzheimer. He worked diligently until we had the right candidate and made the hiring process simple. Qualicare Newmarket also has helped in providing ongoing weekend respite care by qualified caring PSW's for when the live in caregiver is off for the weekend. I know that I can call on Richard and his team with any of my problems that arise in caring for my Mom in her own home. I can rest easy and I know that Mom is in good hands with the services provided by Richard and the Qualicare Newmarket team. Richard and his team are all very dedicated professionals who really care about their clients. The personal touch of all members of the team make me more than glad that I found Qualicare Newmarket online. Thank you so much.

I hired Qualicare when my Mom required 24 hour supervision and it was not possible for the family to maintain her needs on our own. The services provided were exactly what we were looking for. Mom had PSW support with different people in her environment and we had a break. I will be honest, it is pricey, but no different than other private care, if you choose to go this route. There will be different caregivers, which allows for the flexibility to find those that match your loved one’s personality and situation. Any issues are dealt with promptly by the owner. My Mom really enjoyed the caregivers she spent her days with and was well looked after. Which gave me peace of mind. In these difficult times, there are choices that have to be made and I was pleased that I decided on Qualicare.

We used Qualicare for support for a short term, which we thought would have become long term. However family did not require that much support. Qualicare was very responsive to our needs and adjusted timing and schedules immediately. As our needs change I will definitely be reaching out to them for support. The staff who worked with us were very good and caring. Never had an issue.

I'm so grateful to have Qualicare help when my mom sent home for palliative care. Taras is very helpful and thank you for sending Leigh to take care of my mom. Leigh is responsible and professional. Thank you for her patience and kindness while serving my mom who has dementia and language barrier.