Prouse Chevrolet Buick GMC Cadillac Ltd
4.3/5
★
based on 8 reviews
About Prouse Chevrolet Buick GMC Cadillac Ltd
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Contact Prouse Chevrolet Buick GMC Cadillac Ltd
| Address : | 851 Great Northern Rd, Sault Ste. Marie, ON P6B 0B8, Canada |
| Phone : | 📞 +779 |
| Website : | http://www.prousechev.com/ |
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| City : | B |
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Miranda Penner on Google
★ ★ ★ ★ ★ Worst service department ever! Got turned away for an oil change unless I wanted to pay for it since I have warranty. Waited 4 and a half hours for an oil change and inspection. Not sure how that would take that long and they didn't even find the problem. They lie over the Phone to you and make up excuses to why your vehicle is not being worked on after 2 hours of it being there. Good professional team they got there ? what a joke!
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Bailey Young on Google
★ ★ ★ ★ ★ Just traded in my vehicle and the sales staff and business office made the process so simple and quick. Great staff, very friendly, would recommend!!
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Doris on Google
★ ★ ★ ★ ★ Called to book an oil change thinking I would have to wait till next week. Got to go in the same day of my call. Quick and efficient, less than 30 min. Great service.
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Ironworker87 on Google
★ ★ ★ ★ ★ No one should show up at the agreed upon time to pick their vehicle up after a oil change and literally stand at the desk for 20 min while employees walk around completely ignoring you. Only after I reached on the desk took my paper work and grabbed my keys and began to walk out did someone finally say something to me. Brutal customer service considering how many employees were walking around the shop.
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Mellissa Guzzo on Google
★ ★ ★ ★ ★ I had another great experience getting my new 2021 Buick Envision. Marty Gravel was very knowledgeable and friendly! He saw the vehicle that was perfect for me and got me in it within a week. I highly recommend the products at Prouse, including the new and sporty looking Buicks! I will definitely be encouraging friends and family to go see Marty Gravel and his friends at Prouse in Sault Ste. Marie! Thanks again :)
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Owen Lennox on Google
★ ★ ★ ★ ★ I was looking for what turned out to be a bit of a unicorn truck. I called a couple of different dealers to no avail. Then I got a hold of Mike Felton and he was great! Figured out quickly what I was looking for and within a day or two he found the truck I was looking for and gave me a great price. Only thing better than the price I got was the level of service from start to finish. I was located about 9 hours away and he said he was heading part way down to my location on the weekend. He offered to meet me part way and knock a bunch of time off the drive for me. Also when I got there to pick it up he had it washed and full of gas for me. If you are looking for a vehicle and appreciate great service you need to deal with Prouse Chevrolet.
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Todd Thomas on Google
★ ★ ★ ★ ★ Could never be anymore satisfied with the customer service I received for the prouse staff. You want a great deal on a new or used truck. Go talk to AJ Whalen. He'll set ya up and you will.drive off the lot with a big smile ear to ear in yoir brand new car ot truck ...
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Charles Dunlap on Google
★ ★ ★ ★ ★ We were travelling Through Sault Sainte Marie on our way to Calgary, when we had serious issues with our 2018 Chev Silvarado. I telephoned this dealership From the highway And the Service Scheduling Person was extreemly helpful and got us into service The following morning at opening time.
In the morning I was greeted by Mike and he was very helpful as well. In fact, I was towing a utlility trailer, loaded with house hold items. Of course I needed to unhook the trailer from the truck. As it was very heavy, Mike gave me a hand.
Mike and his staff got my truck fixed and I was on the road by 10 am.
I would HIGHLY recommend this dealership Service Department. Thank you to all the staff
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