Primacy - GP Medical Clinic

Google timings shows its open till 5pm but it’s closed by 3pm.Either change the timings on the online system.

I was skeptical coming here based on some of the previous reviews. Based on my own experience, this is a great clinic. My doctor (Dr. Jomha) was extremely helpful and professional, and scheduled follow-up appointments with me to ensure I was getting better. It felt like he cared, and that is something you don’t always receive in the health industry.

Reception was fast, efficient, friendly, with a flare of humour. Dr. Sam Elbeshti was amazing. He listened to everything I had to say, conducted his exams in a thorough and professional manner, and had a pleasant easy going demeanor. I would recommend you call ahead to schedule a loose appointment, otherwise wait times could be somewhat egregious. I felt my health was looked after properly and effectively. Thank you team!

This is my 5th day of feeling sick; I’m a senior citizen. I am having shortness of breath and pain at the top of my ribs, I got to the door of the clinic and read the sign that with cold and fever symptoms you should go home and call health link. I went to my car and called the clinic to be told they are not taking any more walk-in appointments today. I would need to find someplace else for medical care; it took all my energy to get myself here…I recommend emergency care if you are really sick.

Frontline Desk staff is Simply Wonderful. 11/10; A+. Great sense of humor and pleasant demeanor. Always smiling. Current staff almost make clinic attendance a pleasant experience. ?

No issues here! Staff was great! Walk-in patient , came in at nine, took my name, suggested i come back at eleven, signed in and within half hour saw the doctor. Easy peasy!

Man I'm just tired of the rude reception. Who taught them to constantly answer the phone like ' CAN I HELP YOU? ' yeah you can.... I've worked reception for 5 years and we were never taught or even thought of answering the phone like that with attitude. The older lady who sits at the front is super nice, but not sure the other lady who gives attitude constantly over the phone. I love my doctor will continue going there for him but hopefully he moves clinics cuz that receptionist ain't it

I've been having on going issues for a few months now, Dr. Jomha doesn't seems to care to get to the root of the problem. Today I was told to get a new job that would support my new ailment because that's his only goal - to get me back to work instead of offering further help or requesting further imaging. Stunned, I asked if he knew what was out there for someone with my qualifications, of course he didn't reply. If he understood the magnitude of my problem instead of interrupting me and brushing off my concerns that have been happening for 5 months now, perhaps this review wouldn't be getting posted. Not only has my work life been affected, my personal quality of life has too. My home life is not the same, and come summer time I will not be getting to do the things I love. So not only does this "Doctor" not support my current needs, he has now contributed to my poor mental health that has come from these last 5 months because of this discussion today. Telling someone to give up their job because it's easier for him, is disgusting behavior. Consider this clinic a one stop shop for disappointment for chronic unknown pain. What a joke. As for the receptionists, I've never had a problem with them. If you're nice and respectful, you will get respect in return. This is a busy clinic and their goal is to get you booked in as quick as possible. In my opinion, they are the heart and soul of this clinic and I tip my hat off to them for handling all that they do. They deal with a lot in a day to get us in to see a doctor and are very under appreciated.