Sexsmith Medical Clinic

3.8/5 β˜… based on 8 reviews

Contact Sexsmith Medical Clinic

Address :

9805 103 St, Sexsmith, AB T0H 3C0, Canada

Phone : πŸ“ž +78877
Website : http://www.sexsmithhealth.ca/
Categories :
City : H

9805 103 St, Sexsmith, AB T0H 3C0, Canada
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Brittney Evenson on Google

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I have been going to the sexsmith clinic since they opened around 15 years ago, just recently I booked a very important appointment for two weeks ahead of time, a week later they called me and told me it was wrongly booked and they could get me in, in July over a month away they did not even say sorry or try to accomadate me in any way. Every time I book an appointment it takes forever to get in because they take walks ins as priority over there own patients, one time I went in as a walk in first thing in the morning like they suggest I was near the end of the line and when I got to the front desk they told me that they did not have any room for me right now and to call them back at 2 to see if they could get me in, so I did and they told me to go to another clinic so I waited around all day to find out I wasn't able to get in, I am very unhappy with the way things are ran at this clinic and I will be going elsewhere even though I love the doctors.
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Kim Hafner on Google

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I have been going to this clinic for years, not only are the doctors fantastic but the staff is amazing as well!! If you are lucky enough to get them as your doctors I highly recommend it! Great work to everyone at the sexsmith medical clinic!!
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lori brown on Google

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I've been with this clinic from the beginning. The Doctors and nurses are great. I feel they take time to understand my concerns and genuinely care about patients well-being.
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Robert Dean on Google

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Truck driver. I walked in after 4 days of flue like symptoms and bleeding nose all last night. Keep getting worse. Receptionist turned me away because I didn't have an appointment. She was very crass and abrupt and didn't seem to care at all other then that I didn't plan out getting sick on the road. I understand the point of appointments but I also know the times are normally spaced out to accommodate unforeseen delays or last minute walk in patients. I also tried a few times to call ahead during office hours with no answer. I asked if I could book an appointment when I was turned away and she told me no. I called as soon as I left and still no answer even though it was during the hours stated and the receptionist was sitting right there. Pretty crappy for a doctor.
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Carmen Hall on Google

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My mom is very sick, I have been trying to call this clinic from their so called calling hours. I have been trying literally from 1:05pm - 3:29pm. NOT once could I get a answer. There is not even a spot to leave a message. It is very important that I try to get her into her appointment early next week as I have managed to get her a appointment with the specialist. What is even more frustrating to find out a friend of ours had a appointment today and happened to be sitting there watching the so called receptionist watch the phone ringing......... but NOT answering it!!! for over a hour!!! I am beyond upset about this. My mom is dying, I am trying to get her the best care and arrange her appointments. When you post that you take calls between 1:00-3:30pm you SHOULD ANSWER THE PHONE, not sit there and look at it.I trust this persons word because he was also in shock as he watched.
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Parker PD on Google

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Made an appointment for a prescription refill. They said the soonest they could get me in was a month later. Told me the appointment was for 10am in the morning. I confirmed with the lady that it was indeed at 10, since I wrote it down. I get to the clinic only to be told that I missed the appointment at 8am. I told her what had happened and that there was a miscommunication somewhere. She said they were too busy and if I could come back another day. I told her I couldn't because I was out of my prescription that day. She sighed and told me to take a seat. I wait for 2 and a half hours. 2 and a half hours. Until the nurse notices me and gets the receptionist to call me back up. "Are you waiting for someone?" she says. I told her absolutely not, and that I was waiting for her to call me for an appointment that takes maximum 5 minutes. She proceeds to tell me that she said I could come back another day. I told her no, she told me to sit down until she forgot about me for 2 and a half god damn hours. "Oh. Well let me see what I can do" I sit for another 15 minutes until a nurse comes to finally bring me to my doctors appointment. Not once did I get an apology. All I got was a rude and despicable attitude towards a miscommunication that I had no fault in. I love the doctors and nurses. Too bad your reception staff cant get their **** together.
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Angie Hanrahan on Google

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The level of patient care and professionalism is immeasurable at this clinic. I feel blessed our family has the ability to reach out to these amazing nurses, doctors and admin staff when requiring medical attention. Thank you!!
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Kim Imes on Google

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Very friendly, professional and helpful! Walk in clinics like this one provide a very needed service!

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