Pizza Hut Edmonton - Edmonton

Made a pizza with very less toppings and left the whole side toppingless. Very cheap, won't recommend to anyone.

Today my wife planned to order Pizza from Pizza Hut because last time when she visited pizza hut Hinton during our Rockies trip, we were impressed by the taste and hospitality of the staff members. We tried to call the the nearest pizza hut three time before ordering online to confirm our options due to our dietary restrictions. (Halal and Vege only) Nobody picked up the phone. We decided to go there for order & pickup. When we entered the pizza hut I noticed due to thanksgiving they are understaffed. We showed our patience after some time the guy who was running here and there in red shirt pickup the phone instead of attending us and he took time for his conversation over the phone. After he was done with the phone we inquired for menu he gave us a menu and told us their is a customer behind us. We understood and stepped out and sat in our vehicle to order online, my wife choose the pizzas we wanted and when she tried to order, the order didn't went through the app. We entered again in the pizza hut we are the only one in front of the counter when my wife asked the same guy for another menu and he told her that he gave her a menu a while ago and we must rush (he was rude and loud). My wife told him that she was trying to order online outside but for some reasons the order didn't went through and inquired how many topping do you have on your pizza and before she finished he cut her off and told her that there is the menu on the board and she had to go and see what is in it because they sell by recipe not by toppings and again we tried to ask him but he cut us off. I told him that he has to listen to us first but he kept himself loud and disrespectful. I told him about our experience at Hinton Pizza hut and asked his assistance and patience but instead he kept yelling and told us there are other customers in line and asked helped form another customer who already placed his order and not wearing a mask (Masks are mandatory by-law in City of Edmonton) to help him to show us the door. I feel whosoever was the staff member on the counter was responsible to answer our questions instead being impatient, loud and disrespectful. Customer who was not wearing a mask told us to leave because your staff member called him for help. I told that customer that he isn't wearing a mask and mask is required by law and you are not abiding the law and you have no authority to tell us to leave the store and if this is the situation I will call the cops because you aren't wearing a mask and asked your staff member is this pizza hut policy to let people in without a masks. Instead of replying he took his mask off. (Pizza hut staff was continuously putting his mask on and off during our conversation) After my last sentence the staff member and that customer started swearing and we left the place. while we were leaving, pizza hut staff member threatened my wife that he has her number and he will make sure that she suffers. (because she called him before entering the store over the phone that are they taking take away orders and availability of vegie and halal options). Disgusting Customer Service and threating behavior.

Pasta and 1 out of 2 pizzas were over baked. Not sure if you can tell how dark the sauce/cheese actually is. The other pizza was better. We rated two because the boneless wings and Pepsi tasted good.

Holy Trinity Highschool is an outstanding school that with its modern renovations has really brought out the amazing qualities the building has. Its extensive funding in the fine arts allows students to explore, innovate, and create amazing things. I find it rather disappointing that not everyone can come here as it is truly the best highschool Edmonton has to offer.

I am so glad there is such thing of boneless wings I dont even like bone in my chicken, like at chicken fast food. And I think you guyz have the BEST compared to Boston Pizza , theirs are very soggy by the time they come to me they are not crunchy or crispy like your Guys even when its delivered.

I used to love going here for lunch. The fact that they closed the dining area is just aweful. At least the pizza is good and the staff are friendly. With the dining room area closed it feels like wasted potential and a real loss of income. Please bring back the dining room.

the store was available for delivery on skip the dishes but food never arrived. When contacted skip the dishes, I was informed that the restaurant is closed. This pizza hut location leaves their app on and orders keep getting accepted but their store is closed. I spent two hours waiting for food and skip the dishes had to refund me two times as I ordered second time when food did not arrive the first time. Pizza hut corporate management should take serious action as this kind of behavior from one branch destroys the brand goodwill and affects all franchises.

Most horrible pizza on EARTH!! I have eaten at many pizza parlors, and virtually all Pizza Huts in this city and others. The last time I requested a refund because the wings were garbage and raw. Gave them another chance - and the pizza is horrible. The owner once said to me the last time he settled a complaint, that everyone tells him he makes the best pizza in the city. Judge for yourself the lack of cheese on a pizza. And this is after ordering 5 pizzas and wings and dessert. Margherita pizza - guess he doesnt know what pesto is. Pizza of the day (triple crown) doesnt know what cheese is. Chicken Pizza all dough - and nothing else! Horrible experience and they do nothing to correct it. Would rather travel half an hour to get good pizza than visit this joint.