Pita Lite Shawarma
4.1/5
★
based on 8 reviews
Contact Pita Lite Shawarma
| Address : | Oakville Place, 240 Leighland Ave Unit 208, Oakville, ON L6H 3H6, Canada |
| Phone : | 📞 +9888 |
| Website : | http://pitalite.com/ |
| Categories : | |
| City : | H |
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S S on Google
★ ★ ★ ★ ★ Terrible service. I ordered 2 chicken on the rocks and 1 coke can. Both the chicken on the rocks contained sauces that I did not ask for, the potatoes were missing and I never received the coke can. Right away I called and told them about the issue. The lady there, she said her name was Faram/Baram She told me that they ran out of coke and someone should have contacted me. I told her that nobody had called me at all and I was not informed whatsoever. I should also add, if you run out of an item, why not put another drink as a replacement if you are not even going to bother and call and inform the customer?Anyways, I also informed her about the potatoes missing and the wrong sauces. She said to call her back in 5 minutes because she is going to talk to her co worker. Right away this is extremely unprofessional. .I called her back after 5 minutes and asked for a compensation right away, when I clearly should have been offered one. She offered to give me potatoes if I ever come and stop by. She proceeded to say that her co worker said he put the correct sauces and added potatoes and was ready to end the call, and it seemed as if she was accusing me of lying. I told her I could send her a picture of my food untouched with clear indication that the wrong sauce was added and NO potatoes were there and she went on again to say "my co worker said he put the correct stuff in." She then hung up on my face. If the co worker is too lazy to call and inform the customer about out of stock items, of course he would lie and say he did everything correct to not get in trouble. So extremely unprofessional. Will not be coming here again. Looking at the other reviews as well it seems like this is an ongoing issue.
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Gaurav Nagar on Google
★ ★ ★ ★ ★ This is one of my top Shawarma places. It was recently toppled from the first place in my books by another great eatery but it is a VERY close second.
The only place which serves scrumptious fried aubergines (or egg plant, or brinjal, or baingan - take your pick!) with shawarma! I was sceptical the first time I had it but it was the hook that keeps pulling me back to Pita Lite again and again.
Don't get me wrong - the shawarma in Pita, shawarma salad and shawarma plate with potatoes on the side are all very good - in fact excellent - but the fried eggplant is what makes it a unique experience every single time.
Everything is excellent - fresh salads and top notch choices of ingredients. The only gripe is that the servings depend much on the server and her/his mood. I have had instances when my meal was spoiled just because the serving person tried skimping on servings but mostly these are good folks. And with this quality of shawarma and that damn eggplant, I can’t hold my grievances for too long.
Highly recommended. Go for the eggplant if nothing else! You won't regret it.
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Abdul on Google
★ ★ ★ ★ ★ Staff here have horrible customer service. I asked the cashier what is Kabab Laffa. He responded to me like he is verbally fighting with me and doing angry movements with his hand. He was responding to me like he is angry at me for not knowing what Kabab Laffa is. I wanted to eat here, but because of this cashier's unacceptable behavior I ate food from another restaurant. This cashier has the wrong job
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Shashank X on Google
★ ★ ★ ★ ★ Great work by Bhavesh!! Second time trying this place. Definitely better than Lazeez on Lakeshore. The chicken was juicy, really flavorful. Would recommend the chicken shawarma and the chicken meal.
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Stephen Kirsch on Google
★ ★ ★ ★ ★ Compared to many other shawarma or pita places I've tried pita lite is kind of sub par. The toppings were pretty fresh, the garlic sauce was alright, the hot sauce was actually spicy. The hummus was a more liquid texture than it should be and the big kicker for me was the meat. I ordered the beef kafta wrap and they pulled it out of a container. It tasted bland like something you'd get from a frozen meal honestly. It was obviously a low quality meat and I don't think they made it in house.
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J P on Google
★ ★ ★ ★ ★ Compared to when I first ordered, it was quite underwhelming.
First the chicken was not seasoned enough that I can taste the flavor of the old dark meat.
Also the portion seems to be smaller than it was before, quite disappointing.
Maybe a bad day/time to order from here.
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Matthew on Google
★ ★ ★ ★ ★ Ordered two chicken on the rocks with four sauces/toppings: hummus, garlic sauce, tzatziki, and ‘special sauce’. I only got one sauce which I don’t know what it is.
I asked for baked potato and the basmati rice together, since that was available on the Uber Eats page.
This is what I got, with no potato. The portions were also very small and not worth the price of $12.00.
It was dry, the chicken was stale, and hardly any chicken (just skimming the surface). It was very disappointing - I don’t think I will be ordering from here again...
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Deborah Doucette on Google
★ ★ ★ ★ ★ Greek/ Mediterranean cuisine has always been one of my favourite food indulgences & it’s a perfect carb load re/pre race day?♀️.
This “food court delight” is by all standards, fresh, aromatic with generous sized portions. The rice was already sold out, so opted for fries which were fabulous. But that rice with it’s flavourful and creamy texture, even beats out it’s food court competitor! And next time will ensure to arrive early to get that rice:)
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