Pet Valu
4.3/5
★
based on 8 reviews
Contact Pet Valu
| Address : | 250 Edgefield Pl, Strathmore, AB T1P 0E8, Canada |
| Phone : | 📞 +99 |
| Website : | https://store.petvalu.ca/location/3256/ |
| Categories : | |
| City : | P |
| Description : | Retail chain carrying food, supplies, toys & other products for pets such as dogs, cats & reptiles. |
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Aly on Google
★ ★ ★ ★ ★ Wide variety of products in the store. Customer service is terrible. I have gone several times hoping service is dependent on person and will get better, but my worst experience was Monday. I came in very close to store close and had asked the ladies if it was still okay to buy they said yes, I asked for assistance, ans was pointed me in the direction but they couldn't answer my questions, told me the product was unreturnable even if unopened, and refused to ask another store for different sizes of the product. I know this isn't the case in all pet valu's as I went to Calgary to pick up a size - the location didn't have it and they called and put one on hold at another store in Calgary. This store also said if it was the wrong fit I could bring it back. The service was also 100% better as they were able to help me with sizing and explaining the product at both other stores.
Would recommend another store.
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Kevin Smith on Google
★ ★ ★ ★ ★ Gracie Mae's new store, just gave her a bath and this place is clean, great staff ( Alex ) is my go to person. Remember if your pet is in need this is the place to go. But again that's just me ( I really like this place and staff ) so does my Gracie Mae. Stay Safe and shop in your hood
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Malikia Henry on Google
★ ★ ★ ★ ★ The employees and management knew all the information I needed and more! The assistant manager Jordyn and her coworker Sophia had all the answers for my pup and the information for my specific diet kitty! I will definitely be back with Blizzard and Professor Butters!
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Kennady Moore on Google
★ ★ ★ ★ ★ Employees aren't overly helpful, they lingered and didn't stray far from the front. Almost nothing for bird supplies, and just suggesting that maybe they stock aviary bulbs, would be nice to not have to go all the way to the city for them
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James Szarka on Google
★ ★ ★ ★ ★ If you have a pet, than this is the only store to go to when you need supplies. Pancake loves the treats the bath and the staff. Greatest pet store in all the lands!!!
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SMBee Crochet Creations on Google
★ ★ ★ ★ ★ My dog really needed a bath (see photo), so I took her to my favorite dog wash place...Pet Valu!!! I have Rheumatoid Arthritis, so I really like that I don't have to strain my back, while washing my dog. I love that I don't have to bring my own towels or shampoo, or clean up afterwards (although I try not to make too much of a mess). The staff are very friendly and although my dog hates baths, I enjoy taking her there, if I have to, because its easier for me.
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Deborah Johnson on Google
★ ★ ★ ★ ★ Helpful, informative & caring staff. Our dog's "Happy Place". ?
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Melissa Hanson on Google
★ ★ ★ ★ ★ WAY OVERPRICED!!! I bought a pack of 8, 12" Steer Sticks. There was no price on them or the tag they were hanging from. I get to the till with my small Dog Food Container and the Sticks, my total was, $99 and change!!! $50!!!!!! For the Steer Sticks!!!! WAY TO EXPENSIVE! I will be returning these to another location. That's ridiculous! Then $45 for a Dog Food Container!!! Give me a break! 2 items for $99!!
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