PERFORMANCE ONE - Richmond
4.5/5
★
based on 8 reviews
Contact PERFORMANCE ONE
| Address : | 10700 Cambie Rd., Richmond, BC V6X 1K8, Canada |
| Phone : | 📞 +79 |
| Postal code : | 6 |
| Website : | http://www.performanceone.ca/ |
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| City : | X |
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Rocky Lavale on Google
★ ★ ★ ★ ★ Today was my 3rd or 4th visit to Performance One. Every one of them has been a great experience. Mike has always been happy and able to answer all my questions everytime. I would recommend this shop for your vehicle needs as my car always leaves there happy.
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Aaron Lau on Google
★ ★ ★ ★ ★ After reading the reviews, I decided to bring my vehicle for an oil change and alignment. The price was reasonable and it was cheaper than the BMW dealer. Service was polite and prompt. I was updated by the service advisor Louis, who responds quickly. Would recommend coming here for servicing your vehicle.
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Sonny Grewal on Google
★ ★ ★ ★ ★ First experience with them was great. Had them install a new intercooler in my BMW today and diagnose issues with a cold air intake I had put in earlier. Super knowledgeable and friendly staff. Louis was awesome to deal with, and the shop is really tidy as well.
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Sung Yen Tsai on Google
★ ★ ★ ★ ★ Just did my oil change, brake fluid flush! Great Price and premium service! I have known the entire team for the past couple of years and has continuously to provide a high level of service.
Sammy T.
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fishiwish on Google
★ ★ ★ ★ ★ Had my dad’s old vette that had not been running in 8 years towed to this shop. Mike was exceptional. Constant transparent communication and helpful practical suggestions on how to do things properly. In the end, the bill was very reasonable. I just wish he was closer to me!
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Duncan Mykocinher on Google
★ ★ ★ ★ ★ I just wanted to share my positive experience at Performance One today December 11,2020. I brought my 2020 m340i in and had a AWE exhaust installed today. I was met by the manager Mike who was polite and professional. The install was quick and was undated on its progress. I initially ordered my exhaust through them by Louis who was extremely quick at answering my questions. Needless to say but the install went perfect with no issues. I will 100% be coming back for all my automotive needs!! I'm so happy I found this place. Oh and I ordered spacers which will be going in soon along with a new spoiler. The shop was neat and tidy, not like other places I've seen. Lastly Mike again was awesome to deal with and was honest answering all my questions and did not feel rushed. Thanks Mike, Louis and the technician that did the install, car sounds great!!
Craig
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Jerry Ling on Google
★ ★ ★ ★ ★ Shop looks clean and Staffs seemed friendly.
I would say that was about it. I chose this shop to install aftermarket grille and side skirt based on high google rating and was looking forward to experience it.
Unfortunately, i couldn’t agree with it base on my overall experience.
The sales rep advised me that the fitment of the grille I purchased didn’t fit. I took his words for it and agree to pay for $317 for the labour thinking it was my own mistake. I followed up with the company where I purchased the parts from and they guaranteed that it’s retro fit without modification required and never had anyone bringing the part back base on over 500 buyers’ reviews. So I took another chance and found another auto body shop for installation. Fortunately, it was exactly as suggested that my grille was installed without modification in 2 hours.
Gratefully, Performanceone manager Mike was able to refund the charge within 30 mins after our conversation and offered an apology on the inconvenience caused.
Personally, I would not go back to the shop again base on my own experience, but I would still recommend this shop and give a rating of 2 instead of 1 base on Mike’s speedy response and resolution.
Again, it’s just my own experience and I am sure others were fantastic.
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joey bailey on Google
★ ★ ★ ★ ★ I had a great experience with this shop, Went in for coil over kit with air cups and a full bushing install.
Although the air cups were faulty from car ID, Mike helped me with a full reimbursement. Without his help I wouldn’t have had that option and would be out a lot of money.
The rest of parts where installed flawlessly and I couldn’t be happier.
Top notch shop with great employees!
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