Payless Car Rental

Name: Payless Car Rental
Address: 955 Bd Montréal-Toronto, Dorval, Quebec H9S 1A2, Canada, S, Canada

2.6/5 ★ based on 8 reviews

Contact Payless Car Rental

Address :	955 Bd Montréal-Toronto, Dorval, Quebec H9S 1A2, Canada
Phone :	📞 +87
Website :	https://www.paylesscar.com/en/locations/ca/pq/dorval/yul
Categories :	Car rental agency ,
City :	S

955 Bd Montréal-Toronto, Dorval, Quebec H9S 1A2, Canada

Best Car rental agency in Canada

M	Mimi Cummins on Google ★ ★ ★ ★ ★ Beware, this is not at the airport. The shuttle driver has a Dodge Caravan which will park behind the MUCH larger shuttle busses so that he's invisible and leave the area without you. Then when you call to complain the staff will be rude to you. For a few bucks more, use Dollar or Thrifty which are on the airport property and very courteous and you won't have to go through this hassle.
L	Lou Tayara on Google ★ ★ ★ ★ ★ Avois this place!!! I have read reviews about this place but still decided to go with them (only affordable rental during labour day weekend). I booked through hotwire and called for conformation. Booking was from 8 pm Friday till 8 on Monday. Upon returning my car on Monday around 6, i notice they are closed and put a hand made paper saint that they close at 6 that day. So I'm stuck with my rental car, my own car is ob their parking lot (blocked by their cars), no keys drop box. 2 other families are there too wondering what's going on. Anyhow, i go back to south shore home. Next day i come at lunch break. They say its on ok for the late but they wanted me to tell gasoline which i didn't want since our was their responsibility to be open or notify me. After waiting for the manager to come and arguing, he gave up and corrected return date and set no extra charge on gas. 2 days later i see i got the charge on my cc. Big scammers stay away. Edit: oh and the car was not washed, cleaned and smelled smoke when i got it but i had no choice it was the only one available
W	Wyatt Rathwell on Google ★ ★ ★ ★ ★ Be warned, this company has zero customer service. Our plane landed 15 minutes late in Montreal, tried calling the number given to us on the email, this number was not registered!!! Called the 800 number and got the local number. Began calling at 1915hrs, called until 2015hrs. Simply got an answering machine saying they were busy with other customers. We needed to get picked up with the shuttle. At 2015 discovered the office was shut!!!! Called the next morning and was told that late arrivals will not be tolerated!!!! Our car was gone!!!! Have now rented a car from a local outfit in Vaudreuil!!!! Be warned this company sucks!!!!!
A	Alireza Sadighian on Google ★ ★ ★ ★ ★ Never ever rent car from this company. They are liar. They close soon but don't say this to you to charge you more. I rented a car at 7pm and I returned next day at 7pm, but they ware closed, and charged me 25$ because of delay. I wasted my time arguing with them and finally I took my money back.
P	Peter S on Google ★ ★ ★ ★ ★ I'm not sure if things have changed, maybe management has been reading the reviews but I must admit my experience with Payless was awesome, we rented October 11th till the 13th. We were greeted with a smile, she asked us if we had reservation. The car was ready in 5 minutes, paperwork was done swiftly, without any hiccups. She upgraded the vehicle to accommodate our cargo which probably wouldn't of fit in the Jetta we originally had. Car was clean, full of gas, had around 10k kms. We returned it 2 days later, employees were once again smiling, very pleasant to deal with. They closed the bill with the exact charges. A+++++, not much more I can say! See you again when we have another business trip!
j	jbessette218 on Google ★ ★ ★ ★ ★ !!DO NOT HIRE A CAR WITH THIS COMPANY UNLESS YOU WANT TO EXPERIENCE THE WORST CLIENT SERVICE EVER!! Worst rental experience ever, will not rent again. Poor client service, I had to call 3 times so they pick me up at the airport. The car they gave me was not even clean, there were Pistachios shells all over the car. I mentioned I had to return the car during the night in my reservation but when I tried to confirm when I picked it up they told me no return was possible at night since they were closed. The only way for me to return it was to drop it off at Avis location at the terminal with a 25$ extra fee I had no choice but to pay. Poor service, Poor quality. P.S I made a proper complaint as suggested on the comment by the owner below. I got a reply after a few days saying they can't help me at all and won't change anything to my invoice.
A	Akotene chanoine on Google ★ ★ ★ ★ ★ Went to the rental car space at the airport & was told to go to door #8 to get shuttle... Get to door 8, no shuttle so I Call “Information” to get One to learn that there is no more shuttles, ever. Gotta walk back to the taxis with a 100lbs of luggages to learn that it’s 17.50$ minimum from the airport to anywhere. It’s already obvious at this point that I would have saved money and a lot of time if I had only picked another company operating from the airport. Place is so hard to access that I had take another cab after my drop off 2 days later. Why do you advertise as an “airport based” company? PayMore rental Car
R	Ryan Kensley on Google ★ ★ ★ ★ ★ Decent deal but car wasn't washed or cleaned inside upon picking it up. There were still old parking slips on the dash and garbage inside the car and the outside was filthy. Also apparently it only comes with 1 driver allowed as opposed to many other companies where your spouse can also drive. The shuttle driver tried to tell us we couldn't install our car seat for our 2 year old at the airport in his minivan because it would take too long. It only takes about 30 seconds to install and is extremely unsafe and illegal for a 2 year old to ride without it. Honestly probably better off booking with a different company and paying slightly more.