ParaMed Oshawa

Just how many days does this company think it's okay to leave its' clients to stew in their own waste? Three days and counting. Horrible service.

This place is the most disorganized and poorly run company I've ever encountered. They screw up the scheduling more times than they get it right and sooner or later it is going to cost people their lives. People with disabilities rely on this service and for them not to show up, or to show up at the incorrect times and days is unacceptable. Give your heads a shake!

The first nurse that came was lovely. The second nurse didn’t even show up. I tried to call and was on hold for over 10 minutes. I tried to do it myself and ended up in the ER. I won’t let ccac give me this nursing company ever again.

The individual caregiver who usually comes in Monday to Friday is great. However, administratively, this company is atrocious. They had two weeks notice to start Saturday care in April but it was two weeks after that until the 1st visit was made. The next visit was 4 weeks later and I was not told that no one could fulfill the contract. The spotty record was not evident until I received the first invoice, which showed 2 Saturday visits in 7 weeks. Since I couldn’t rely on Paramed, I called to cancel Saturdays. That was good for 1 week and the following week they sent in a man to provide personal care for a 93 year old lady. I only know this because I happened to telephone my mother while he was there. I emailed a letter to the address on the website expressing my disgust and saying again to cancel Saturdays. It has been over a week and I have not had the courtesy of a response. Last Saturday, sure enough, a caregiver showed up. Today I called again to cancel, so we’ll see what happens. Unlike other home care companies, Paramed has no electronic record keeping for the family of the client to see, so you don’t really know what has happened. If you are looking for reliable care for a dementia patient, don’t deal with this company. Update: three weeks later, still no contact from the company. On Tuesday, noone showed for a two hour appointment and noone let me know. I cannot understand why CCAC uses Paramed. Update July 22, 2017. almost 1 month after my letter. My home phone rings at 10am on Saturday. Paramed: The PSW is at your mother's house and there is no answer. Me: That's because she isn't supposed to have a visit on Saturdays. Paramed: She is on a schedule of every other Saturday and this is the other Saturday. Me: No, she is on a schedule of no Saturdays. I tried to have Saturday care but it was so inconsistent that I cancelled it. In fact I called twice and sent a letter. Paramed: (sounds of looking at a computer file). The last entry here is for June 25 and it says that client called to cancel Saturdays. Me: That's right. Whoever decided to make the visits every other Saturday never talked to me about it. Parmed: So I should tell the PSW to leave? Me: (give me strength) Yes. She should leave and no one should ever come on a Saturday, ever. I wonder if this time the message got through?

After seeing the other reviews about paramed, I understand why they are always hiring, Don't bother trying to apply here. They very aren't very professional they will send you a rude email. Not worth it. They need to work on their attitudes when replying back to applicants, or just not bothering to get back to them. Wouldn't want to work this company!

This is a Horrible Horrible Horrible Support care Company. from Paramed PSW to Pramed Clients, no one has anything good to say about this company. Wonder how they exist as a care provider service company in Canada. Horrible/ Pathetic are still respectable word to be used this Company. Extremely Unreliable, Extremely unprofessional, Extremely incompetent Company ever.

They really need to be able to give no stars. Read the reviews. This place is terrible to their staff. They do not help you out when you call if you’re able to get through. They won’t call you back and the coordination of their scheduling is terrible. PASS THE BUCK. The 5 stars are from supervisors so they don’t look as bad but you’ll see no comments cause it is hard to say something nice.

My grandmother has limited mobility and needs assistance bathing. My parents had to purchase a new chair to use in the bathroom to facilitate the bathing process by helping the PSW assist my grandmother in getting into the shower. The PSW refuses to use the chair, and so my grandmother has not had a proper bath in 7 months! It's inhuman and criminal!