Papa Pizza
3.5/5
★
based on 8 reviews
Contact Papa Pizza
| Address : | 574 Boulevard Saint-Joseph, Gatineau, Quebec J8Y 4A5, Canada |
| Phone : | 📞 +89777777 |
| Website : | https://papapizzahull.com/ |
| Categories : | |
| City : | Y |
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Stephane H on Google
★ ★ ★ ★ ★ @Michelle Christoff - i work for doordash and i was assigned an order and drove 11 kms and when I have arrived he never confirmed the order from his APP, the order was never made and is already late... I called the customer and told him there will be a delay and he was ok with it, the owner said to wait he was making the order, so I sat in my car for 10-15 minutes and called doordash support and they told me the owner canceled the order,,,,, i was livid, why not tell me? he already wasted my time to drive there, unprofessional to say the least... and YES HE WAS MASK-LESS INSIDE ALL THRU MY VISIT THERE, IF YOU SEE HIM WITHOUT A MASK JUST CALL GATINEAU POLICE, THEY WILL PAY HIM A VISIT....
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Jonathan Ben-David on Google
★ ★ ★ ★ ★ I ordered delivery, the food took an hour and a half to get to me after they sent a confirmation email saying it would take 50 minutes. They didn’t have the right order, they apparently ran out of what I ordered but didn’t bother to call me despite having my phone number and instead just sent me something else as a replacement without any communication that they would do that. They couldn’t follow the instruction to come to my door. Then when I addressed the problems of being 40 minutes late on their delivery the driver started arguing with me and passing blame saying it was not his fault. I personally don’t care who’s fault it is. When I order food it’s for convenience, and I paid an extra 4 dollars delivery for a burger and poutine to gain that convenience. I don’t need to argue who’s fault it is. This was one of the worst experiences of my life. They got every aspect of the delivery wrong. Went to the wrong door, screwed up the order, took 40 minutes extra and then argued about it.
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Christopher Murphy on Google
★ ★ ★ ★ ★ My family and I have been ordering from here for a while now. Everything about their pizza is amazing, from the real bacon slices to the fresh veggies that taste fresh even after they're cooked. I'm lactose intolerant and brought some lactose free cheese to them and they had no problem helping me out by using that instead of their cheese. Super friendly staff, great food, and amazing service, you can't ask for more!
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Michelle Christoff on Google
★ ★ ★ ★ ★ My family and I ordered Doordash from this location last night for the first time and I never again will be ordering here again. For starters our order was way late and the delivery time kept getting pushed, we waited over an hour and a half for our delivery. We then had items missing from our order and called to have the matter resolved. The owner said he would make the missing items but we had to go pick them up. When we arrived the owner yelled at our family member about his face covering yet the owner himself wasnt wearing a mask at all. Very great customer service..
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K on Google
★ ★ ★ ★ ★ Delivery of a pizza took over 2 hours. The delivery driver was unprofessional and maskless. The pizza itself had burnt toppings, undercooked dough, was lacking of sauce and completely tasteless. Don’t bother wasting your money here.
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brigitte laflamme on Google
★ ★ ★ ★ ★ They are doing advertisements through menu gatineau...but the menu and $$$ are not the same! They hang up after my complaint...this was my 2nd complaints to them...and for info same take out goes under "la maison du burger" same adress and also changing their prices when ordering...bad service....
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Rick on Google
★ ★ ★ ★ ★ They straight up only delivered half my order and started throwing blame around. Was very unprofessional. Point is, I didn't get my food and was inconvenienced. I won't be back.
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Div - on Google
★ ★ ★ ★ ★ Everything except the veggie pizza was great.
The delivery was great, the service was friendly.
There wasn’t an estimated time of arrival for the delivery, the order was correct.
The food itself was not good. The chicken wings were dryyyy. Like burnt. No sauce over them either which was weird?
The Gatinois was over cooked and just dry. The cheese was hard to chew.
Overall, I probably wouldn’t recommend this place unless you needed delivery to a more remote area.
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