Otto's Home Appliance - Olds

4.7/5 based on 8 reviews

Contact Otto's Home Appliance


5101 49 Ave, Olds, AB T4H 1E7, Canada
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Moni Katterhagen on Google

I want to thank Jordan and Shawn. We were there today for a phone number change and Jordan helped us through it all. Both Jordan and Shawn went above to try to find a screen protector for the phones. I was very impressed with the level of service we found. I would recommend Ottos to anyone. Their employees are phenomenal
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bob me on Google

Great friendly service. We bought a recommended dishwasher that initially worked great, also bought the extended warranty at that time. Started to have issues with it so we requested a service call. All parts were warranted and the service call hours were convenient. Would highly recommend anyone shop at Otto's.
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Reg Speers on Google

Thank you to everyone at Otto’s for their great customer service. We had an issue with our W/D unit at Speers Health Clinics and everyone we dealt with at Otto’s were professional and great to deal with. Thanks again Otto’s!!
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Linda S on Google

This store is the best! When we built our house 15 years ago, we bought all our appliances from Otto’s. On Dec 20, 2019, my Kitchenaide range quit working. Of course it had to happen just before Christmas. I contacted Otto’s and bought a GE Professional Series range. It started to malfunction after about 4 months. The touch pad would just start dinging when it wasn’t being touched among other functions not working. I called Otto’s for a repair on warranty. They came out right away but I wasn’t sure I wanted the stove and asked if they had a trade in program. Scott, the repairman, he said he would have Paul, the owner contact me. Paul was very accommodating after hearing my concerns. After some discussion, we agreed on a ‘trade in’ value on the GE and I am getting a new Whirlpool. If I had gone to a big box store to buy this stove, that would not have happened, I would be stuck with a range that I didn’t like. Paul went the extra mile to help me out and I am super appreciative! I know where I’ll be buying my next appliance! It pays to shop local folks!
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Clint Petersen on Google

Great service. We had a mix up on the pick up for the appliances but they came through with great customer service to make it right. Highly recommended.
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Averee Wallace on Google

Paul at Ottos has been absolutely fantastic to deal with! We have purchased a few items from his store and we are always happy with the outstanding customer service. The team members are always welcoming and always try their best to help, and always in a timely manner! We will never shop elsewhere for appliances again!
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Barbara Smith on Google

These are the nicest people to deal with. I had a worker named Troy?? He phoned me to tell me he would be arriving in a few minutes. Came in to check my washing machine and deliver a refrigerator filter. He taught me how to prevent the same problem with my washer. And even left it for me to deeper clean while he installed the filter for my fridge. He also showed me how to reset it. (The instruction booklet said that button was on the door of the fridge.) But it was installed inside the fridge. Sometimes your instructions booklets are not correct. But Otto's staff are extremely knowledgeable. Thank you Otto's.
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Melanie Forsyth on Google

Ottos sent Alex a service tech to come out to Sundre to look at our RV fridge. Both Alex and Becky went above and beyond with service and knowledge. I would highly recommend Ottos!

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