Ottawa Medical Group

Name: Ottawa Medical Group
Address: 4289 Innes Rd 1st Floor, Orléans, ON K1E 0A8, Canada, E, Canada

3.9/5 ★ based on 8 reviews

Contact Ottawa Medical Group

Address :	4289 Innes Rd 1st Floor, Orléans, ON K1E 0A8, Canada
Phone :	📞 +89
Website :	https://ottawamedicalgroup.com/
Categories :	Doctor , Medical group ,
City :	E

4289 Innes Rd 1st Floor, Orléans, ON K1E 0A8, Canada

Best Medical group in Canada

R	Renata Yaacoub on Google ★ ★ ★ ★ ★ If I could give 0 stars I would. Dr. Aubin's receptionist is very rude. I originally called the office in December and I was told their office does not accept new patients until they are 20 weeks pregnant. I patiently waited and asked my doctor for an early referral in January in order to avoid delays. My family doctor's office faxed the referral on January 19th which the receptionist claims she never received. I'm glad I followed-up again because now I was told that there is a 15 week waiting period. I will be 31 weeks pregnant by that time. When I asked the receptionist why she didn't provide this information earlier, she said it is "out of her control" and hung up on me. It is difficult enough to see an OBGYN but having to talk to a rude receptionist is not acceptable. I am very disappointed as I was looking forward to seeing Dr. Aubin. If you want a pleasant pregnancy experience, do not bother going here!
R	Ren-Emil Haddad on Google ★ ★ ★ ★ ★ If I could give 0 stars I would. Dr. Fanny Aubin's receptionist is rude. She speaks with a nice tone but is all attitude. She gave me the wrong information and now I have to be on a 15 week waiting list to see the OB. I will be 31 weeks pregnant by that time. The receptionist hung up the phone when I asked her why she originally told me that their office does not accept new patients until they are 20 weeks pregnant. I found this a little strange but as I was new to Ottawa, I waited patiently. It is difficult enough to see an OBGYN but having to talk to a rude receptionist is not acceptable. This is a very difficult time and being pushed around by a receptionist while pregnant does not help! I am very disappointed as I was looking forward to seeing Dr. Aubin. If you want a pleasant pregnancy experience, do not bother going here!
d	danna Mazzola on Google ★ ★ ★ ★ ★ Very nice and clean location. My Doctor is Dr. Della Zazzerra and he is very nice and the nurses are awesome!
D	David Soegiarto on Google ★ ★ ★ ★ ★ Dr. Brophy is great, and the receptionist team is very helpful and accommodating as well. Sure, there are times we got to wait for call back or appointment, but which clinic doesn't have this problem?
N	Nasreen Islam on Google ★ ★ ★ ★ ★ Have called 5 times, says press 9 for English, then given message 8005 is not available. Fix your phone. All I can say that health care is at a new low. Looking for walk in xray for a maybe cracked toe, so far no luck.
Y	Yasir Latif on Google ★ ★ ★ ★ ★ I had a PCR test from Ottawa Medical Group. The service was really great. Prices are reasonable. I received my results in less than 24 hours. I’d definitely recommend everyone to get the service from here.
M	Mikaal Wahab on Google ★ ★ ★ ★ ★ Different medical services located on each floor. Parking is paid. We have used Premier Imaging on the ground floor, and consulted an OB-GYN with Ottawa Medical Group (OMG) on the second floor. Quality of service received is good. 2 stars taken away because COVID-19 rules vary from floor to floor. Premier Imaging lets one family member accompany the patient into the examination room, whereas the Medical Group does not. I am not sure how those in charge, make decisions here. Quite absurd really. A substatial part of getting over the pandemic is 'will', and wanting to. An unclear and miscommunicated protocol amongst the contituents of the same building is a clear show of who is willing, and who is not willing to get over the pandemic. Shame.
B	Brittany Spearns on Google ★ ★ ★ ★ ★ Do not recommend Dr. Zwicker. Booked appointment for my son and forgot to put in their schedule so I show up to "no appointment"... luckily I had proof on the card they wrote it on for me... so they fit me in for the next day. (Not without being rude) She had me send in information for tax forms and they weren't ready on the day she said they would be a month later. We had covid and she wouldn't conduct the appointment over the phone so I had to go back and forth with reception over the phone and she would only book me in for 2 months away when she knows we're trying to get my son back to school and he's been on his new medication for 4 weeks which was the point of a 1 month appointment checkup. Not to mention that it took a full week and multiple attempts contacting them back for them to fax his prescription into the pharmacy where his last prescription went from them.. You'll be chasing this pediatrician all over the place for things to get done.