Ottawa General Contractors

OGC gutted our master bedroom and bathroom. The outcome was spectacular. Converted an en-suite bath with roman tub into a large walk- shower, new built in seated vanity. Added a 16 foot walk in closet, better utilizing space in the master. Highly recommend OGC.

Our new kitchen is worth every penny. Wonderful job, especially the designers. We are now ready to start entertaining again and getting back to normal :)

One of the benefits of going with a bigger design/build company over a GC is that you get a good warranty. OGC have been very good about coming back to repair issues. Also, driveway was damaged by the dumpster and after some back and forth they cut us a cheque to replace it. Good luck getting a GC to do that!

OGC have done an extraordinary job both around the quality of the renovation they performed at my residential home and standing firmly behind their work. Murad Driver was particularly professional in the interactions we had following the work, was easy to speak to and ,most importantly, made sure we were satisfied with the work. Thanks OGC and Murad for the excellent work. I will highly recommend working with them in any big or small project.

We contracted OGC to landscape our backyard, and add a wall into an existing room and build a bathroom in the unfinished portion of our house in Kanata South. Initially my wife was very impressed with the professionalism of this company. It became quickly apparent that this was a bit of a career After a consultation with a designer where we explained the concept of our remodel we were told an estimate, and within days the estimated cost rose by roughly 50%. When this design process was inexplicable delayed we found out that the designer that we worked with was being replaced. Eventually we got through this phase and were assigned a project manager. That person was also replaced after a few weeks waiting for traction. The designer that we ended up having was useless. We had to source all of our own materials except drywall and lumber. Not that we have a huge problem with choosing our own finishes but when checking with our designer if things would work, specifically tiles for our shower, and vanity, she told us it was good but the installer showed up and said there was no way he could work with that and we had yet another delay to find new supplies last minute. As well they told us that they had relationships with big box stores for discounts which was a lie. They also told us that if we arranged purchase of items there they would pick it up and store it until the work was done which was also a lie. As this work was being completed during the pandemic we expected a certain amount of delay in the work because of pandemic the delays that we actually experienced were beyond tolerable. We were initially given a timeline to be done the work mid summer, as my wife was expecting in the fall this initially acceptable. They gave us excuses that the city wasn't doing building permits as a cause for delay which was a lie. They also had large gaps between doing any work which compounded the delays. What was supposed to have been finished in June July took until after the birth of our son in September. Following that, the cities building inspector determined that the plumbing had been incorrectly installed for the basement short and OGC had to send somebody to fix it in December. Just recently a pipe above the shower blew which flooded our basement. This may be a coincidence, however given their track record I'm inclined to believe otherwise. Ultimately I found the work they did was acceptable, if not over-priced. I don't believe there was any added value in choosing this company over some dudes from kijiji who would have done the same work for half the price. Would never recommend this company.

We recently had approximately 1000 sq. ft. of our basement finished by OGC. This consisted of a living room, dry kitchen with cabinetry, bedroom, vanity, walk in closet, and bathroom c/w shower. When the plans came to life, we were very pleased with the results. The completed rooms are very attractive and exactly what we wanted. The company provided excellent materials and workmanship. The project was completed quickly, efficiently, and quite in line with the original schedule. All of the office and operations staff at OGC have been professional and extremely pleasant. As well, the contractors and sub-contractors managed by OGC were all friendly and accommodating while in our home. As with any such project, there were a few minor warranty repairs and adjustments required, which were all completed rapidly and to our satisfaction. Even now, a few years after completion, Murad and OGC management promptly responded to a few minor issues reported. We would not hesitate to recommend OGC to anyone requiring minor or major construction services to their home. They certainly are construction specialists. Our experience has been very positive, and we are extremely satisfied with our new finished space. Rick and Judy Makinen

OGC did a total rebuild of my home from foundation to roof. I appreciated the level of professionalism and attention to detail of their staff. As issues came up they dealt with them in a timely and satisfactory manner. I would not hesitate to use them again.

Review of OGC’s Warranty Work on Our Condo Renovation After living in New Edinburgh for 22 years, last year we sold our house and bought a two-bedroom condo in the same neighbourhood. The unit needed a major overhaul, so we invited several contractors to provide a bid and chose OGP to do the renovation. It was an ambitious project, knocking down walls to open the living space and stripping the place back to the studs before rebuilding. We love what’s been done, as does everyone who has seen it. The refit is comfortable, stylish, and practical. However, a couple of months after moving in, we discovered a design flaw in the main bathroom that we felt had to be fixed. Although OGP is bound by a one-year warranty on workmanship, we wondered if we’d be facing stiff resistance. In fact, we’ve rarely seen more cooperation and goodwill from a contractor (and we’ve done more than a few renos over the years!). Andrew Jabbour, our main contact at OGP, has been courteous and responsive from the beginning – and this was no exception. He immediately had the bathroom inspected, then came back with a proposal that was both fair and reasonable. Let’s note here that his solution required more than a bit of fine-tuning. The refit took a two-man team over a week to complete. But to OGP’s credit, we were never asked to pay for materials or labour. They acknowledged the problem, then swung into action to correct it. They made us feel like we were their clients, and they were going to take that responsibility seriously. Moreover, all this happened during the COVID and Ottawa protest lock-down of January 2022, while many in the construction industry were off work and replacements were hard to find. Nevertheless, our Project Manager, Murad Driver, pushed hard to keep the project on track and on time. He was remarkably diligent and professional and in spite of the challenges got it done on schedule. So, while we had doubts about how this phase of the project would go, OGP certainly rose to the occasion – and the finished product is both elegant and practical. We can’t say how much we appreciate the professionalism! Thank you, Andrew, and thank you, Murad! Best, Don and Susan