Optical Clearance Outlet
2.9/5
★
based on 8 reviews
Contact Optical Clearance Outlet
| Address : | 1405 Upper Ottawa St, Hamilton, ON L8W 3J6, Canada |
| Phone : | 📞 +98 |
| Website : | http://www.opticalclearanceoutlet.ca/ |
| Categories : | |
| City : | W |
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Sarah RipNatasha on Google
★ ★ ★ ★ ★ 0 starts literally rushed me obviously didn’t know what frames I wanted which made them even more impatient all staff was super rude I had to leave nobody wanted to help me
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Marvin Perez on Google
★ ★ ★ ★ ★ 0 stars if possible. very rude and unprofessional. we came in at 430pm and they insisted they can not help because they close for 5pm. very unprofessional and recommened not to go there.
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CJ Urech on Google
★ ★ ★ ★ ★ I felt very rushed to choose my frames. Pandemic related I guess but there's about 2,000 pairs to sort through and after 20 min they ushered me out for their next appointment. 3 staff working and only 1 customer allowed in the store to browse at once. Hard to tell the look/fit while wearing a mask too as they do not provide the option to remove it in a private area. I will point out that it took over 2 weeks to get them filled (simple single vision) which is longer than most places. In the end the frames pinched my nose so badly I got a bad headache after wearing them for 10 min and cannot use them. I'm assuming however, things are probably better there when they're not operating under lockdown restrictions? Maybe not...
2 stars because although I my glasses were a total, the selection was large and I found the staff fairly helpful and courteous.
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Cindy Jones on Google
★ ★ ★ ★ ★ I can't believe that they are still requiring appts for eyeglasses. A long time customer and now I am taking my business elsewhere.
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Melissa Cooper on Google
★ ★ ★ ★ ★ I've ordered glasses here before and had a good experience then.
Had the sales lady talk me up to a nice pair of glasses. I loved them and she knew I was looking for silver. She didn't not bother to tell me it comes in a silver model. She tried to process the rose glasses and would not process my insurance. Looked online to find the silver pair. Ordered them from a place up the road, and for a better price.
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Krista King on Google
★ ★ ★ ★ ★ Was accommodating at first to switch glasses but when picking up the switched the glasses didn’t seem like the ones I had picked. I asked for the previous glasses instead but they can’t find them and can not give me any information on where they are or went and those frames are apparently discontinued now ! So stuck with glasses that do not work well with my face and do not think they are the ones that were picked out. Not happy and was not a good experience from beginning as I felt rushed to pick out a pair as well. I did go during March/April and there was a time restriction for me and my 10yr old daughter of 30mins !!! Who can pick out glasses in 30mins especially having to assist a child in picking. Which probably lead to the in satisfaction in the glasses to begin with !
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Rania Abdelhady on Google
★ ★ ★ ★ ★ Always far appointments, all staff are tense and upset for unknown reason, new frames are irregular or bent, they're unable to fix (low quality). Don't recommend
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Shari Farrell on Google
★ ★ ★ ★ ★ Very happy with their ability to replace my lenses with a new frame. I accidentally broke the arm of a designer frame that I bought elsewhere less than a year ago. The previous location temporarily "fixed" the arm but it only lasted a short while before it came right off the frame. I read on-line that Optical Clearance Outfit can sometimes replace previous expensive bifocal lenses with a new frame. They did just that and saved me hundreds of dollars as this would not have not yet been covered by insurance.
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