Ootmar Automotive Ltd
4.8/5
★
based on 8 reviews
Contact Ootmar Automotive Ltd
| Address : | 65 E 3rd Ave, Vancouver, BC V5T 1C5, Canada |
| Phone : | 📞 +877 |
| Website : | http://www.ootmar.ca/ |
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Zak Johansson on Google
★ ★ ★ ★ ★ Very professional and very good people. My partner dropped off the car and we need an oil change, air filters replaced and brakes looked at. They called me within a few hours to let me know what needs to be done. I authorised everything, told them not to rush (used to work at a shop myself) and they said be done in a day or two.
The guys they have are FAST. Called me the next day within 4 hours of opening to let me know it was done!
Prices were a touch high, but since we drive a subaru wrx and they were OEM parts, can't really complain at all.
Would do service with them again!
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Bram Patola Moosmann on Google
★ ★ ★ ★ ★ I brought in my 03 xterra for an exhaust manifold replacement because I couldnt get some old bolts loose. Ben gave me a quote including a specific cost if any bolts broke (information other mechanics were hesitant to give). He slotted me in for the morning after I called, didn't break any bolts, and got the car back to me the day after I dropped it off. He even let me in on the way they got the bolts off so that I could do it myself in the future. Ootmar is professional, honest, quick, and friendly, cannot recommend enough!
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Samantha on Google
★ ★ ★ ★ ★ Excellent local mechanic shop. The owner and staff are all kind, professional and honest people - it’s easy to book an appointment and service appointments are smooth and quick. I also appreciate that no one pushes to upsell me on anything - they’ll give me some options but regardless of whether or not I decide to go forward with something, I don’t get treated any differently. I’d also been looking for somewhere to swap and store my tires for a reasonable price and out of the many I asked, Ootmar had the best prices and convenience for me. Highly recommend visiting this shop if you’re looking for a good mechanic!
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Maine McEachern on Google
★ ★ ★ ★ ★ Fantastic mechanics and people! Super fast and friendly service. Ben and Mike were totally honest with the issue and potential cost and even advised that for such an old car the serious repairs needed likely wouldn’t be worth it. They also gave me a courtesy car to use for 3 days which massively helped with my move (my car couldn’t have broken down at a worse time). Great experience with Ootmar.
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Taylar Page on Google
★ ★ ★ ★ ★ Marcus was an absolute saint and helped me out today with a last minute vehicle adjustment before the weekend. Such kind and helpful folks! Thanks again!
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Taylor James on Google
★ ★ ★ ★ ★ Ben was so generous and amazing today. My Ford Escape stalled twice before I finally arrived at Ootmar. I had a crazy busy day ahead and it was a rough start. Ben assessed the issue and figured it out within a few minutes. He really knows his stuff and had me back on the road very quickly! MADE MY DAY!!! Or shall I say, SAVED MY DAY! Thank you Ben.
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Mischa Steiner on Google
★ ★ ★ ★ ★ Ben is really great. Always happy and easy to discuss the repairs and costs with. Two times now I have walked in with an urgent repair, and without question he has helped me get the car back on the road. I live outside the city and drive the Coquihalla. First time was pretty simple and not a big job, but the second was pretty major and shop was packed and very busy. Still, they found time for me. So appreciative!
Very trustworthy as all the mechanics are Red Seal. Highly recommend.
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Clinton Large on Google
★ ★ ★ ★ ★ We love Ben and Ootmar! We called with a list of repairs that was recommended for us. Ben got us a quote within 30 minutes and was so cheery and pleasant over the phone. We brought the car in and he answered all our questions and we really appreciated how kind he was about it. We’re not car people and don’t know much.
The repairs were done in five days for half the cost the dealership recommended and Ben coaches us through how best to sell our car if we wanted. We will definitely be back for any other car maintenance tasks we need in the future!
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