Old Navy - Edmonton
4/5
★
based on 8 reviews
Contact Old Navy
| Address : | 13158 137 Ave NW, Edmonton, AB T5L 4Z6, Canada |
| Phone : | 📞 +787877 |
| Postal code : | 5 |
| Website : | https://oldnavy.gapcanada.ca/stores/ab/edmonton/north-city-s-c-846 |
| Categories : | |
| City : | L |
| Description : | Chain with a wide range of clothing for the family from jeans to loungewear, plus fun accessories. |
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G Fisher on Google
★ ★ ★ ★ ★ My son and I visited this location to buy shirts. I made a point of bringing my Old Navy reusable bag with me to receive my 10% off.
We looked through the store for clothes and ended up with a large pile.
We went to go pay for the clothes and pulled out our reusable Old Navy bag to find out we couldn't get our 10% off because it was bought in the wrong year!!
The cashier I purchased this bag from told me I can use the bag everytime I visit not once did they tell me it had to be within the year I purchased it! So disappointing!!
The manager that came to tell us that we couldn't get our discount was very cold and couldn't have cared less. We should have left but my son was set on the clothes he picked.
I won't be visiting any more Old Navy locations as I feel that if you purchase a promotion to get 10% off using their reusable bags it shouldn't matter what year bag it is.
Obviously customer service lacked and I will spend my money elsewhere.
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Avyn Gray on Google
★ ★ ★ ★ ★ Super friendly new Assistant Manager. She's a gem. All of the staff are nice and helpful but not overly so.
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James Munro on Google
★ ★ ★ ★ ★ Big store, very clean. Staff are friendly. They have a whole bunch of flip flops and sandals. Prices are under 5 dollars (for ladies at least), so... Why go anywhere else?
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AMY Teasdale on Google
★ ★ ★ ★ ★ if I could give zero stars I would. I placed an online order through PayPal and returned an item after I got my order. The receipt says the money automatically goes back onto my PayPal (and it always has before), except this time, it didn't. I've contacted PayPal and have proof that a refund was never initiated by Old Navy and that the funds have never been returned. Old Navy will do nothing to help except say its PayPals problem (I have filed an official dispute with PP and they supplied me with documentation stating it was never initiated). I ordered off of their site, returned the item in store and Old Navy essentially stole my money. This is a corporation that couldn't care less about its customer and have 100% lost this one. I've never been more disappointed in a company before. Shame on you Old Navy and I am going to do everything in my power to show people the theives you are.
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Josh Henry on Google
★ ★ ★ ★ ★ At old Navy you get a good product for good prices. Is always friendly and just waiting to help you out. When the staff isn't helping people that are busy folding and keeping the place all nice and tidy. sometimes a line can get a little bit busy but it goes really quickly when they have enough cashiers. we always spend too much money here because it's always a decent product whenever we come. Good stuff for men and women, lots of stuff in the clearance section. If you want to keep your kids entertained you the staff will give you papers and you can sit at the picnic table and colour.
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Kirk Dewhurst on Google
★ ★ ★ ★ ★ Good quality clothing at a reasonable price for the whole family. I like the style of the clothing and I always find something I like. This location is clean and the staff I met were friendly and courteous plus helpful. I end up spending a while in the store so I find the background music fun to listen too. They always seem to have a good sale so it pays to go fairly often. I like Old Navy and will continue to come to the to various stores that are close by, this location, West Edmonton Mall and Sherwood Park
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VMC on Google
★ ★ ★ ★ ★ Visited this store a few days ago to buy clothes for my toddler. They have a variety of good quality choices. The discounts on clothes is also a big plus.
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Grasshopper Vision on Google
★ ★ ★ ★ ★ Great store, always amazing collections, quality of fabric has always been better at Old Navy campared to some other big stores. They also have dedicated area for merchandise on sale. But the only issue I understand from the perspective of a buyer on a budget is that they have to rely on end of season for a product to get on a discount offer.
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