Oakville Paediatrics and Newborn Medicine - Dr. Rick MacDonald & Dr. Cynthia Fiorini
4/5
★
based on 8 reviews
Contact Oakville Paediatrics and Newborn Medicine - Dr. Rick MacDonald & Dr. Cynthia Fiorini
| Address : | 3075 Hospital Gate unit 318, Oakville, ON L6M 1M1, Canada |
| Phone : | 📞 +988 |
| Categories : | |
| City : | M |
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Katerina Mil on Google
★ ★ ★ ★ ★ We are so lucky to have Dr Fiorini look after our two daughters. Dr Fiorini is very patient, caring and thorough in her assessments and recommendations. She has given us great advice throughout the years. During the pandemic the doctor would always call within the same day if I sent an email with any questions pertaining to our newborn. I honestly can’t say enough good things about her! I have never been left worrying about my kids, as I could always get advice from Dr Fiorini!
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Maria Nguyen on Google
★ ★ ★ ★ ★ Dr. Fiorini is amazing - she is patient, kind, professional, knowledgeable, and helpful. She never judges and has an open mind. We really love her. However, her receptionist is horrible, hence minus 1 star. She never smiles or says hi, and is rather rude. It is hard to ever call in and have her answer the phone, it's always a busy tone and you have to call back multiple times to get the voicemail, then maybe she'll call you back.
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Tom Zejer on Google
★ ★ ★ ★ ★ The only reason why I rated so low because staff is terrible (receptionist never return calls almost impossible to book appointment) if you manage to get appointment Dr.Fiorini is wonderful, helpful, knowledgeable and professional. You will get solution to your problem. In other words Dr. Fiorini is 5*
Staff is not even worth 1/2 *
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Rinki Sahay on Google
★ ★ ★ ★ ★ Dr. Cynthia is my toddler's paediatrician since 3 years. We are very satisfied with how she helps with care and advise we need. We are very happy to have her as our family paediatrician.
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bhanu chauhan on Google
★ ★ ★ ★ ★ Dr. Fiorini is good but her receptionist is hell bent on destroying her practice. You will never get a call back and the receptionist is extremely rude. The Dr. needs to change her receptionist. I have waited in the reception for 2 hours and the phone hardly rang twice but whenever you call, she will never puck up the call.
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Meaghan Rose on Google
★ ★ ★ ★ ★ I was a patient of Dr. MacDonald’s from the age of 2 months - I’ll be 30 this upcoming March. He’s also now my sons paediatrician and almost every member of my family and extended family was one of his patients too. All their kids are now his patients as well. He’s absolutely the best there is. I took a single star off because the reception staff needs improvement. I called the other day and actually got a call back within the hour only to have her ask to call me in 20 minutes and not call back.
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M A on Google
★ ★ ★ ★ ★ We've been with Dr.Fiorini for 2 years and I am just so dissapointed with the overall healthcare system in Canada. I still had hope that doctors involved with childeren would be better since they are so fragile but I couldn't be more wrong.
My son was born with severe GERD and colic but took us 3 separate visits before we were finally given medication. 4 months of pure agony seeing my child like that.
Tongue tie that she refused to recognize.
My son was not meeting his milestones and my mom gut kept telling me something was seriously off but Dr.Fiorini kept brushing me off saying not to worry.
Eventually after struggling for almost 2 years and begging for the past 4 months they finally gave needed refferals which they messed up several times.
Now we finally found out my son has serious brain damage but with early intervention can be helped a lot so I'm glad I followed my gut and pushed through because if I had trusted her my boy would be much worse off. I'm considering writing the board.
We would have gone to a different doctor but unfortunately it's very hard to find a pediatrician accepting patients
She is also very against other doctors opinions and doesnt trust their diagnoses. Anyone without a PhD is not allowed to have an opinion or it's invalid or not worth it according to her.
Besides that, staff in the clinic is extremely rude ignoring you, or being short with you and even one time the nurse cussed at my child for crying after she tried to take him from me and he got scared
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V Y on Google
★ ★ ★ ★ ★ Terrible office. Never answer the phone. "Due to high volume of calls we may return your call in 3 business days!" and then there is not even n option to leave a VM until you finish listening a music for 10 minutes .
I have been with Dr Fiorini since 2013 and have never seen this office having "large volume of calls" while waiting for hours in the waiting area. How about organizing your work in a way creating an atmosphere of respect to taxpayers/busy parents?
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