Nova Tile & Carpet
4.2/5
★
based on 8 reviews
Contact Nova Tile & Carpet
| Address : | 6102 Perkins St, Niagara Falls, ON L2E 5R8, Canada |
| Phone : | 📞 +988 |
| Website : | https://www.novatileandcarpet.com/ |
| Categories : | |
| City : | E |
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Private Sender on Google
★ ★ ★ ★ ★ There are no returns on custom orders and EVERY THING is "custom order" . So take your own measurements, otherwise you'll wind up with extra that you can't take back. I was accused of not returning a sample which they placed in the wrong spot. Did not receive my "custom order" by the date promised. So don't schedule your contractors based on these guys time line. They get one star for the products they carry but failed in service miserably....Tina McCauley
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Alexi Lepine on Google
★ ★ ★ ★ ★ The customer service at Nova Tile was excellent. The staff really paid attention to what type of flooring I was interested in, and gave professional insight to help me make the right decision for my needs. There was a huge selection, and many beautiful products to chose from. I love how our floors turned out and would definitely recommend checking it out.
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Eln Gilbert on Google
★ ★ ★ ★ ★ Watch what you buy here and you get what you pay for. Sold us supposed end of line tile. We have at least 40 defective on our floor but 7 are in really noticeable spots. Machined lines throughout you can only see in certain lights but really noticeable in that light. Unfortunately either installer didn’t notice or didn’t care. Asked for some tile to replace the worst ones. We have to dig up. They shouldn’t be selling this garbage and still made us buy the replacements!
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Gabriela Vega on Google
★ ★ ★ ★ ★ Best best costumer service!!! I’m very happy with my experience in this store , everyone is very kind, helpful , good price and good quality. I highly recommend this store !!!
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Gerry Vanderzeypen on Google
★ ★ ★ ★ ★ Don't really have all the words to say how much my wife and I appreciated the EXCELLENT service we received from this company AND would absolutely suggest to anyone who wants work done in their home for flooring and carpeting to call NOVA TILE in Niagara FALLS! Thanks to all of the people who took part in this venture. Our floors have never looked better. Professionalism personified!!!....A great place to deal with without hesitation. THANKS AGAIN!!!
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Mary Boone on Google
★ ★ ★ ★ ★ I ordered chocolate brown grout .The NOVA tile installer did not clean the cement off of the ceramic tiles in a main room of my house and therefore the grout colour varies from beige to chocolate brown.It is 2 different colours. We now have 2 tone grout .VERY DISAPPOINTED CUSTOMER!!!
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Lyndsie Whalen on Google
★ ★ ★ ★ ★ I've been there a couple times and the staff had literally gone way beyond a reasonable expectation for customer service every time. Would definitely recommend.
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drunkennewfie midget on Google
★ ★ ★ ★ ★ Nice enough. They were able to order what I wanted. Pay attention to their strange hours, though.
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