Norburn Medical Centre

Name: Norburn Medical Centre
Address: 4012 Hastings St suite 200, Burnaby, BC V5C 2H9, Canada, C, Canada

3/5 ★ based on 8 reviews

Contact Norburn Medical Centre

Address :	4012 Hastings St suite 200, Burnaby, BC V5C 2H9, Canada
Phone :	📞 +98
Categories :	Medical clinic ,
City :	C

4012 Hastings St suite 200, Burnaby, BC V5C 2H9, Canada

Best Medical clinic in Canada

A	Alvin Ma on Google ★ ★ ★ ★ ★ Tracy is incredibly rude and won't do her job without complaining. Her passive aggressiveness towards patients and coworkers is both immature and unacceptable.
S	Scout Solar on Google ★ ★ ★ ★ ★ I was a registered patient here for 26 years, as my family doctor was my parents’ before I was born. A few years ago I moved out of the country for a while, which the staff was made aware of. While I have had appointments via phone call here in the last six months, which I have proof of and mentioned, I was told upon trying to make an appointment that I am no longer a registered patient because it’s been too long since I’ve been in. Presuming my video calls apparently do not count, really not sure how I am supposed to physically come in when that option is not available during the pandemic, and would love to know what kind of sorcery is required to achieve this. I was then told I could re-register but they weren’t taking patients at the moment. Now I must find a new family doctor while dealing with chronic pain and hospitalizations during a pandemic. There have been years at time throughout my life where I did not visit and was never once informed that this could be the case. I was not contacted whatsoever about this policy or that my registration would or had expired. Totally uncaring, bizarre, and CLASSIST behaviour. If you would like to feel safe and not add additional worry to your medical concerns, do not go here.
A	Angel Heart on Google ★ ★ ★ ★ ★ Norburn is a clean and caring medical centre and I'm pleased that appointments are always honoured (even though the schedule runs behind sometimes.) The front desk staff are friendly and will listen readily to concerns and most of the doctors are competent and impartial, except for Dr. Khai Phan (my former family doctor). When Dr. Phan took over the practice for Dr. Hardy, he appeared to be a compassionate, competent doctor. I eventually made the decision to stop seeing him because he discriminated against my lifestyle and beliefs (constantly pushed his views and religion at me) and had zero regard for confidentiality. My entire family goes to see him and he asks them about me even though he is no longer my family doctor. I know this is true because my family members have told me that Dr. Phan has discussed me during their appointments (despite the fact that I'm a legal adult) and they know aspects of my medical history that they would otherwise have no way of knowing. I suspect that my family members may be the ones to initiate this gossip with Dr. Phan, but as the authority and the one bound by a medical oath (which includes confidentiality of the patient), the doctor should be the one to shut the gossip down on the basis of unprofessionalism. Fair warning: Dr. Phan does not treat all patients equally or impartially (as a doctor should) and seems more concerned about if they are following his lifestyle and religion than if they are healthy.
J	Jantje lbk on Google ★ ★ ★ ★ ★ Have not had a face-to-face appointment with Dr Albert Lui for nearly a year since the pandemic. I am touched that he is keeping taps on my healthcare case files through virtual consults. I am very grateful to him that he had referred me in time for my cancer treatments.
J	Jackie Merandi on Google ★ ★ ★ ★ ★ Dr. Phan is our family physician. Whether he is vaccinated or not he is a good doctor. I am sure there are many other physicians and scientists who don't agree but don't have the courage to speak out. My husband after receiving his vaccine lost his hearing in one ear, has ringing and sporadic dizziness. This will not change. After his experience, I try not to judge.
J	Jessica Jasa on Google ★ ★ ★ ★ ★ I am absolutely exhausted with your staff. Today is the THIRD TIME I’ve been disconnected after waiting 30-60 mins to get through. I have a baby who’s been seen ONCE by your office because of the several mishaps (cancelled appts, appts, checkups scheduled for online?…, scheduled without nurses etc) I love Dr Mccafferey but I’m going to be looking for a new Dr because I’m so frustrated with you all.
C	Chloe Lee on Google ★ ★ ★ ★ ★ The public should know that Dr.Phan is against the vacainne and has actively tried to pursade myself and my husband from getting the vaccine. We have at risk family members and one of us is immune compromised, yet he would not yield. He was our family doctor until we choose to move elsewhere as I can not trust a doctor that is so rooted in a decision that goes against all medical recommendations that are in the public interest. It is selfish and ignorant. Please be careful at this office!
L	Lisa S on Google ★ ★ ★ ★ ★ Other than the office busy super busy and hectic (3 stars for the office itself), my family doctor Dr. Phan is amazing. He is courageous and challenges the Covid narrative, and has seen many of his patients also suffer from side effects. He is not against vaccines and in fact when I took my child in to see him, he asked if their vaccines were up to date. He’s for informed choice and whenever he prescribes me anything he says this is what it’s supposed to do and I can choose whether to get it or not. Yes, he is religious but so am I and I so badly need a doctor who shares the same values. I can see why someone who doesn’t believe in God can find him challenging but for me I cannot find any other doctor who is so strong and rooted in his faith to help guide me in my health choices. He is very compassionate and cares. Every secular doctor I’ve been to just pushes medicines on me or not morally licit methods that just makes my health worse. I cannot say better things about Dr. Phan. For the faithful, I would encourage you to go see him. He is an outstanding doctor and while he will encourage you in your spiritual health, he’ll actually help you with your physical health with proper treatment. I think people have a misconception of him and that’s really unfortunate.