Nissan Gabriel Anjou
4.2/5
â
based on 8 reviews
Contact Nissan Gabriel Anjou
| Address : | 7010 Boul Henri-Bourassa E, Anjou, Quebec H1E 7K7, Canada |
| Phone : | đ +7777 |
| Website : | https://www.nissangabrielanjou.com/ |
| Categories : | |
| City : | E |
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dania szanajda on Google
â â â â â Very, very disappointing.
Buyer beware, especially if a woman, stuck between a rock and a hard place.
I had my vehicle repaired for a ball joint issue and another piece gave out, two days later. Coincidence?
Smooth-talking service people ready to invoice at all cost, any cost seeing that I was nervous. I must congratulate their excellent sales training.
The other side of the dealership relentlessly called me to trade in my car to the point of harassment, sometimes 2-3x a week.
The service person are obviously very well-trained in the sales realm. Quietly explaining that the vehicleâs age... omitting the fact that it had low mileage.
Director was quite condescending as well, albeit offered rental car for one day, (standard practice) then abruptly removed the offer. He also constantly interrupted my conversation, not allowing me to finish my sentences. Very, very poor manners. Very little client empathy. My 8-year son, who witnessed the entire conversation commented on the gentlemanâs bad behaviour.
Brought the car to another mechanic who diagnosed the issue in two minutes, and treated me very differently, very fairly.
Very, very disappointing service at a dealership boasting âover 5000â satisfied clients.
I am very sorry, but Cite Nissan has never, ever treated me as a hysterical female. The service team took the time to speak with me respectfully, troubleshoot before asking for payment, educate me on the possible mechanical failure, and options, as well as expected cost. White glove approach go a long way.
Gabriel Anjou, in my opinion is too sales-driven, and forgot the essence of its business, the clients who bring in the money.
Let this review assist, as a hard lessons learned.
Buyer beware, especially if you are a lady.
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Saverina De Luca on Google
â â â â â First time purchasing a car on my own. I was nervous and thought the experience was going to be overwhelming. I then met Allan Chavez, he is an amazing and patient salesman. He was prompt with his responses, provided me with options, test drove cars and gave me space to think about my purchase. When I was ready, told Allan what I wanted and he delivered. I am ever so grateful to Allan for providing me with such a positive and wonderful experience. I recommend Allan to all future buyers. You will be in very good hands.
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viviane Gedeon on Google
â â â â â Alan Chavez is a fantastic person to deal with when leasing a car. Very helpful and informative; I would highly recommend talking to him when looking for a car. I had a great experience. Thanks Alan.
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Melissa Cariello on Google
â â â â â My father just bought a brand new Nissan Rogue. 1 week ago. brand new, not used. The AC does not work. How can you give someone a brand new car without the AC working? What a disappointment. They are not even apologetic. Never buying here again, not him or us. Or anyone we know.
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Jordi Rabassa on Google
â â â â â Great experience with Allan Chavez at Nissan Gabriel Anjou. He treated us with ultimate care and respect, extreme transparency and provided more information than we requested. He was attentive to our needs, knew his product and provided an approach that matched our pace.
Responsive throughout and always keeping our needs at the forefront. Highly recommend you go and ask for him specifically, he will take good care of you.
Thanks
Jordi and Shannon
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Avinash G on Google
â â â â â Extremely unhappy with the situation and Gabriel Anjou. I bought a 2018 rouge. With in 2 weeks I heard belt noise and the battery was dead and I got stuck because I didn't have a battery buster. The paint in the roof rack was also ripped off when they sold the vehicle to me. And when I asked them in the evening of the day I bought the vehicle they were like it's a common problem with all rouge.. now to my surprise the windshield wipers aren't good too... I mean I was told the vehicle has been completely inspected now in 3 weeks I find all theres issue I am worried... It looks like the inspection wasn't done properly and the needed replacement wasn't done properly... Poor service.... Extremely unhappy... A complete rip off!!! My question is are they even doing a proper inspection check?!!! Or r they just selling cars taking advantage of the market now?!!!
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Cristina D'Anello on Google
â â â â â What does a client have to do to get an appt for an oil change? I went online and every time slot I choose for the respective date prompts me with the message that I need to choose another time slot as it's not available. I went through every time slot for the day I chose. If your day is fully booked, then why do you offer the date? I wasted an entire morning trying to book an appt. I have called several times and nobody picks up.
This is terrible service.
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Tina Monaco on Google
â â â â â My first visit to Nissan Gabriel Anjou ! I was greeted with a professional and informative staff. My sales agent, Allan ChavĂšz, answered all my questions and made the transaction courteous and seamlessly . I strongly recommend Allan, he's very informed about his product. Merci Allan!
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